Ashish Kumar Mishra

Experience

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  Ericsson

  Jun 2009 - Jan 2016

  Senior Engineer - Project Lead

  • Provide requirements to Automation Team and fill any requirement gaps by continuous feedback from end users• Make sure Tools are compliant of any technology and process updates• Active preparation in internal CMMI audits from Project team• Define procedures for various Configuration Management, Software upgrade and other activities and get them reviewed/approved by stakeholders.• KPI monitoring and Health checks post software upgrades • Hands-on experience on Ericsson, Nokia and Huawei OSS.• Configuration Management for 2G/3G/4G Wireless nodes• Tracking and resolution if of any client reported issues. Show less

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  Nokia

  Jan 2016 - Jul 2017

  Zonal Project Manager

  • Project management for service delivery projects, develop plans and schedule for projects• Leading the team of Engineers/Contractors from the front to meet contracted response times for project delivery• Preparing Daily/Weekly/Monthly reports and publish to Client and Internal Stakeholders.• Prioritization of projects and tasks based on current requirements while engaging stakeholders• Handle client escalations and prepare RCA• Preparing teams from scratch that involves recruitment, training, performance evaluation, and motivation activities• Get the UAT (User Acceptance Test) completed and resolve any quires from Client• Act as a Single point of contact for any Client queries and/or issues• Drive automation to remove manual process Show less

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  Amdocs

  Jul 2017 - Mar 2018

  Subject Matter Expert

  • Lead the team of Engineers for project delivery• Worked as Subject Matter Expert for Telecommunication Wireless technologies• Understand the Pain points and requirements from various teams and drive automation to increase efficiency• Work with core team on list of potential activities and solutions• Identify new opportunities while working with clients and recommend solution.

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  TEOCO

  Apr 2018 - Apr 2021

  Senior Technology Specialist

  • Resource Management, appraisal cycle, team motivation• Delivery of B2B Web Based Software Product in an agile framework.• Define Project scope and Timelines along with identification of right resources• Identify the risks and prepare mitigation plans.• Make sure the cross functional teams are aligned on Business Goals and Project milestone are achieved on time.• Release planning as per the product roadmap while working with Product Manager, Clients, and other stakeholders• Define processes and Tools suitable for each Projects and enforcement of Process and tools by continuous dialogue• Facilitating daily scrum meetings and remove impediments• Make sure team is actively working toward established milestones.• Maintain stockholder relationship throughout project lifecycle• Facilitate status review meetings with key stakeholders.• Identify new opportunities while working with clients and recommend solution.• Translate the customer need into detailed technical offerings, solutions, and proposals.• Providing Solution/System demonstrations to potential clients.• Requirement analysis and producing detailed User Story for sprint team• Manage discussions with various levels of customer’s audiences.• Acting as Single point of contact for Clients and provide feedback to R&D on any of product related issues • Support deployment of solution. Ensure operation by training client personnel and providing support.• Managing Proof of Concept (POC) Projects• Establish and implement training processes for existing team and new hires• Perform validation of the system from business user’s perspective Show less

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  KNNX Corp

  Apr 2021 - May 2023

  Senior Project Manager, Head of Interface Deliver Center

  • Managing a delivery center and responsible for end-to-end delivery• Define Project scope and timelines along with identification of right resources.• Track project activities, identify dependencies and risks, monitor and handle changes, conflicts, and escalations.• Make sure the cross functional teams are aligned on Business Goals and Project milestone are achieved on time.• Release planning as per the product roadmap while working with Product Owner and other stakeholders• Working closely with clients to understand priorities, plan project deliverables accordingly• Define processes and tools suitable for Projects and enforcement them by continuous dialogue• Facilitate Scrum ceremonies - Sprint Planning, Daily Scrum, Sprint Demo and Sprint Retrospective• Make sure team is actively working toward established milestones.• Maintain stockholder relationship throughout project lifecycle• Ensure prompt response and information delivery of any Customer requests• Establish and implement training processes for existing team and new hires• Responsible for project deployments with proper dependencies• Create communication plan and manage communications with internal and external stakeholders Show less

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  MAI Labs

  May 2023 - now

  Director PMO, Head of Project Delivery

  Responsible for B2B and B2C Web 3.0, Immersive tech and Blockchain ProductsDeliveryManaging team of Projects and Program Managers.Portfolio and Program ManagementProvide visionary leadership, setting the strategic direction for the PMOClosely working with Sales and Marketing teams on GTMDevelop and implement effective PMO policies, processes, and standards, ensuring consistency and compliance.Delivery of Web3.0 and Blockchain productsPlan and Lead strategic initiativesAct as a central communication hub, fostering effective collaborationProvide coaching, training, and opportunities for the professional growth and development of PMO staff members.Implement and manage project management tools, software, and technologies Show less