Akash Bodar

Experience

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  Gopi Auto World

  May 2012 - Feb 2013

  Mechanic Workshop

  ●Use all protective equipments to maintain the cleanliness of the customers vehicle (seat covers, floor mats, fender covers). ●Maintain an adequate inventory of hand tools to meet the service and repair requirements. ●Complete all repair orders within the time allotted. ●Identify and inform the Floor Coordinator of any additional repair. ●Keep work area clean and tidy at all times.

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  Starline Cars

  Feb 2013 - Aug 2016

  Service Advisor & Technical Trainer

  ●Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet.●Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.). ●Provide clear cost estimates and keep customers informed of work progress. ●Conduct Post-Service Follow-up after 3 days of vehicles delivery to check customers satisfaction.

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  Atul Motors Pvt. Ltd.

  Sept 2016 - Dec 2019

  Technical Training Manager

  ●In-house training module preparation based on MSIL guidelines and training material. ●Prepare skill matrix of workshop staff and identify their training requirements. ●Preparation of monthly training schedule for workshop staff conducted by MSIL in consultation with Works Manager. ●Updating of technical knowledge of workshop staff. ●Preparation and compilation of case histories for critical complaints. ●Monitor master certification program. ●Explanation of technical circulars and bulletins to Technicians Show less

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  DB Motors Pvt. Ltd.

  Dec 2019 - Aug 2020

  Warranty Coordinator & Technical Trainer

  ●Proper diagnosis of problems reported by the customers and support mechanic for resolution of complaints. ●Sharing of critical complaints diagnosis process with workshop staff. ●Refer Service Manual, Bulletins and Circulars for diagnosis of problems

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  NEXA - Maruti Suzuki India Ltd

  Aug 2020 - now

  Workshop Manager

  ●Ensure continued dealership profitability through correct loading of the workshop, based on service capacity and manpower productivity. ●Actively follow-up on all Recall Campaign as instructed by MSIL. ●Analyse repeat jobs (internal and customers reported) and implement countermeasures for improvement. ●Ensure all customers vehicles are completed for delivery at the time promised.