Joshua Dow

Experience

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  Huffman ISD

  May 2010 - Aug 2012

  IT Intern

  Summer IT Intern; Deployed district-wide wireless access point system consisting of 240+ Cisco Meraki access pointsAssisted IT staff in deployment and imaging of district computers using Microsoft Deployment Toolkit

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  MediaFire.com

  Feb 2013 - Sept 2013

  Network Operations Center Technician

  Monitored cloud storage environment and coordinated engineers during network outages, daily tasks, and drive swapsConducted site checks on core functionality of productWorked with senior teams on improving efficiency in the datacenter

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  Huffman ISD

  Sept 2013 - Sept 2018

  Network Administrator

  Managed network switch and router configurationsManaged WDS and Microsoft Deployment ToolkitManaged hypervisors and virtual servers via HP Integrated Lights-Out (iLO), Hyper-V, and Microsoft Failover Cluster ManagementManaged Dell-EMC VNX Storage AppliancesManaged various JBOD storage appliances via MegaRAIDManaged ShoreTel/Mitel systems, VoIP switch setups, and PBX maintenanceDeployed new switches, routers, access points, and IP camerasDeployed single-sign-on webpage for students and staff using SAML and form injection Deployed and maintained Microsoft SCCM2012 R2, WSUS, and Data Protection Manager Second tier of support for network and computer issues to district staffConsultant to district audio upgrades, setups, and live event/streaming configurations Show less

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  Cimarron Software Services, Inc.

  Sept 2018 - now

  Flight Controller

  International Space Station (ISS) Flight Controller supporting the International Space Station's network, server, and power resources via the PLUTO and PLUTO Support Mission Control consolesWork with varied teams internal and external to NASA, including outside vendors to support and upgrade systems aboard the International Space Station