Eslam Alaa Abdullah Ebaid

Experience

• 

  Wasla Outsourcing

  Nov 2011 - Jul 2019

  Eslam is working with all organizational levels creating, promoting, and delivering training solutions designed to support the organization’s business plan Eslam delivered a wide variety professional development workshops that met the organization's retention rate during a long merger process and followed up with courses to meet productivity goals after the merger such as- Vodafone- Te-data- B.Tech- TBS- Olimbic group- Kidzania- Minlo- Resala- Masr el khair- Finally conduct and train university students to enhance their experience for being capable of breakthrough the labor market such as MESE and SEG . The telesales agents was taken session about sales techniques then I coach them to how to practice that session with customers in the call , I was focused in their will and skill to know from where I will start . My responsibility was selling Vodafone products and services via phone .

  • senior training specialist

    Apr 2017 - Jul 2019

  • Training Specialist

    Aug 2013 - Apr 2017

  • Trainer

    Aug 2012 - Aug 2013

  • Coach

    Mar 2012 - Aug 2012

  • Telesales Agent

    Nov 2011 - Mar 2012
• 

  Ahl Masr Foundation

  Feb 2017 - Mar 2017

  Soft Skills Trainer
• 

  Akhnaton Trading and Distribution- EVA Group Limited

  Jul 2017 - Aug 2017

  Soft Skills Trainer
• 

  Seera Group

  Aug 2019 - Dec 2022

  • Senior Training Team Lead

    Jan 2022 - Dec 2022

  • Senior Training Officer

    Jan 2020 - Dec 2021

  • Training Specialist

    Aug 2019 - Dec 2019
• 

  National Telecommunication Institute (NTI)

  Jul 2021 - Dec 2023

  Soft Skills Trainer
• 

  Egyptian Food Bank

  Jun 2022 - Jul 2022

  Soft Skills Trainer
• 

  Almosafer

  Jan 2023 - Aug 2023

  Training Senior Team Lead
• 

  AljasserHolding

  Aug 2023 - Dec 2024

  Learning and development Supervisor
• 

  Arabian Academy

  Mar 2024 - now

  Talent Development Manager

  - Creating and Executing Training Programs: Develop specialized training modules that focus on retail sales, customer engagement, and product expertise specific to the perfume industry.- Workforce Development Strategy: Apply structured methodologies like ADDIE and Kirkpatrick to design and assess training initiatives, ensuring they align with organizational priorities.- Innovative Curriculum Design: Craft training materials that balance theory with hands-on learning, incorporating advanced tools such as virtual reality for immersive experiences.- Leadership Development: Facilitate coaching sessions aimed at enhancing performance and leadership capabilities, preparing team members for management roles.- Managing Accreditation and Partnerships: Collaborate with external organizations and ensure compliance with professional standards and regulatory requirements.- Evaluating Performance: Use measurable KPIs to assess the impact of training programs and implement adjustments to optimize outcomes.- Onboarding and Skill Development: Design comprehensive learning paths for new hires, including foundational and advanced programs to support career advancement.- Developing Talent Pipelines: Promote continuous learning to build a pool of high-potential employees prepared for leadership positions.- Digital Learning Implementation: Lead the deployment and enhancement of learning management systems, addressing integration challenges and customizing features for organizational needs.- Collaborative Training Solutions: Partner with HR, sales, and operational departments to ensure training programs effectively meet business objectives. Show less