Toshima Singh

Experience

• 

  Tata Steel

  Jun 2013 - Jul 2013

  Summer Trainee

  ▪ Mined out the factors affecting the claim cost in-order to reduce the total cost to the company

• 

  Step2 Strategy

  Apr 2015 - May 2015

  Intern

  ▪ Defined & prioritized customer segments based on buying, behavioral & engagement patterns ▪ Generated leads for the clients using inbound marketing techniques ▪ Developed strategies and recommendations based on market research

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  Ansal Properties & Infrastructure Ltd.

  Aug 2016 - Sept 2017

  ▪ Involved in partner identification, direct client negotiations, and leasing▪ Responsible for all accounts payable, account receivables activities, and financial reporting▪ Surveyed and provided market insights which helped in driving business▪ Tracked customer footfall on regular basis to ensure all required deliverables are met▪ Managed events which resulted in footfall increase by 32%

  • Assistant Manager

    Feb 2017 - Sept 2017

  • Management Trainee(Sales & Marketing)

    Aug 2016 - Jan 2017
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  Wipro Limited

  Oct 2017 - Oct 2018

  Business Consultant

  ▪ Consultant for one of wipro's client - Waymo. Responsible for understanding their business and recommending ways to improve it▪ Defined operational baseline for business process▪ Analyzed data and suggested improvements to enhance workflow▪ Maintained program management dashboard & reporting: used in-house Google PLX tool (similar to JIRA)▪ Drafted monthly, quarterly and annual reports for business reviews; highlighted project completion status and quality assurance standards▪ Carried out capacity planning for efficient workforce utilization Show less

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  ICICI Prudential Life Insurance Company Limited

  Nov 2018 - Feb 2023

  Senior Manager - Sales Strategy

  ▪ Analyzed performance trends of Frontline Managers and recommended sales strategies▪ Owned all aspects of sales planning, target allocations and performance management across India for over 8,000+ frontline managers (PAN India)▪ Created and launched a new persistency measurement strategy for frontline sales managers, resulting in ~4% increase in overall persistency▪ Designed and implemented KPI & target allocation framework for 11 channels (including Agency, Bancassurance)▪ Developed a business predictive model based on historical extrapolation to predict a month's business numbers with 90% accuracy▪ Optimized sales performance and training efficiency through digital transformation▪ Coordinated with cross functional teams to integrate any executional level nuances for better supervision of various projects & initiatives▪ Developed dashboards, reports, and presentations▪ Directed annual audits and identified risks and defined risk mitigation guideline Show less

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  HDFC Bank

  Mar 2023 - now

  AVP - Credit Card