Ekta Kushwaha

Experience

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  YPSILON IT SOLUTIONS PRIVATE LIMITED

  May 2019 - Jul 2019

  Software Development Intern

  1. Worked on creating an e-commerce website for pet sales.2. Developed engaging interfaces using HTML, CSS, and JavaScript.3. Implemented dynamic features with Node.js and jQuery.4. Managed database operations using MySQL.5. Strengthened full-stack development skills and teamwork abilities.6. Adapted quickly to new technologies and frameworks, demonstrating a proactive approach to learning and problem-solving in a fast-paced development environment.

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  Capgemini

  Dec 2020 - Jun 2023

  Data Analyst

  1. Extracted data from 7 disparate sources, and increased agility and accuracy with a centralized system.2. Partnered with product team to build a production recommendation engine in Python that improved the average length on page for users and resulted in $450K in increment annual revenue.3. Created a customer attrition random forest model, improving monthly retention by 6 basis points forcustomers likely to attrit by servicing relevant product features for them.4. Conducted A/B testing to solve client pain points in learning platforms, and identified and recommended solutions to solve unclear platform roadmaps, which reduced the bounce rate by 62%.5. Constructed decisions trees to optimize needed algorithms to better target the learning audience by 15%6. Determined, using Python clustering methods, groups of states where underwriting models wereunderperforming, and owned improvements to increase profit by 4%7. Used Power BI to proficiently create comprehensive data visualizations and reports, enabling effective data analysis and interpretation.8. Identified procedural areas of improvement through customer data to help improve the profitability of a nationwide retention program by 8%.9. Developed and owned the reporting for a nationwide retention program using Python, SQL, and Excel, saving an average of 60 hours of labour each month. Show less

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  Britbet

  Jan 2024 - now

  Customer Service Executive