
Timeline
About me
10+ years of Retail Ops, Supply Chain and Project Management experience. MSc in Global Supply Chain Management.
Education

City university of hong kong
-Ba (hons) in accounting (hong kong) accounting and finance
The hong kong polytechnic university
-Master of science - ms global supply chain management
Experience

Solari computer engineering ltd.
Nov 2008 - Jul 2010Accountant-Handle Full set of accounts-Prepare invoice financing, discounting & LC-Prepare payment, journal entries & AR voucher-Perform cash-in / cash-out activities-Follow up overdue AR-Prepare analysis report: Cash Flow, Budgeting Report-Communication with auditor and banker for any financing issue

Jcdecaux
Jul 2010 - Jul 2011Account executive-Handle full set account of JCD subsidiary and month end closing-Perform analysis support in various accounting functions-Prepare month end and year end schedules-Handle inter-company transactions and reconciliation -Budget preparation, financial and audit matters

Apple
Jul 2011 - Jan 2021- Leading the Hong Kong Operations team in the execution of inventory tasks and processes in order to achieve operational excellence- Oversee the Operations team to ensure work order management tasks are being completed effectively and efficiently, and comply with company standards- Oversee store supply ordering process and ensure store needs are being met within the budgetary guidelines, including inventory and demo products- Support and provide training for the maintenance of retail technology systems and devices- Support the leadership team in communicating key inventory and preservation moments to the store team- Contact point with 3PL and internal Supply Chain team- Schedule Planning of Operations team to maximize the productivity- Demand & Supply Planning for Goods sold and store supply- Gather, summarize and prepare data, and reports to support leadership decision-making in key areas including sales & services Show less - Supervise a team to perform daily operational duties- Provide training and coaching to retail staff related to daily inventory task- Liaise with 3PLs and suppliers on shipment delivery as well as new product launch arrangement- Review the carrier’s performance to see if they are in compliance with our company requirements during product transit or delivery. Report to the regional office in Singapore in order to maintain a reliable and high standard of carrier service.- Maintain the inventory system, no stock out, and reach the company’s target KPI- Monitor Daily / Quarter Stocktake- Monitor that all Return-to-warehouse process is correct- Investigate the variance created by a system error or human mistakes (Loss Prevention)- Monitor the Fixed Assets Registry- Prepare inventory & sales reports for store management Show less
Operations Lead
Sept 2017 - Jan 2021Apple Store Leader Program Associate
Aug 2015 - Sept 2017Inventory Control Specialist
Jul 2011 - Aug 2015

友和 yoho
Feb 2021 - May 2022Operations lead- Oversee the retail operations including shop operations, new strategy implements, etc.- Project Management (New store opening / New technology in retail store & warehouse, etc.)- Sales Analysis & demand forecasting with online & offline data to maximize productivity for the company.- Involve in contract negotiations, develop & award contracts with adherence to and management of best practices and Procurement policy in line with Delegated levels of Authority.- Liaise with the product team to optimize the product value and profits, resolve gaps in supply, analyzing delivery performance.- Monitor and challenge forecast / slow & non-moving products and request amendments for purchase.- Stock management and analyzing actual vs forecast and any forecast discrepancies. Show less

Zuker property ltd
Apr 2023 - nowSenior sales and lettings negotiator
Licenses & Certifications
- View certificate

Verified international academic qualifications
World education servicesMar 2021
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