Swasti Acharya

Experience

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  Tata Consultancy Services

  Jan 2012 - Jun 2015

  System Engineer

  Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, leverages technology to drive business transformation and catalyze change. TCS helps clients innovate and evolve their businesses to stay competitive in the ever-changing market landscape.• Developed an agile application to efficiently manage different types of claims, facilitating interactions among all involved parties such as doctors, customers, and insurance agents.• Implemented continuous feedback to improve the application.• Executed design discussions and build the application using asp.net, C#, JavaScript, SQL. • Performed code reviews for optimizing code and improving performance.• Created unit test, aassured quality of code by using SONAR. Show less

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  CDK Global

  Jul 2015 - Aug 2016

  Senior Member Technical

  CDK Global is a prominent provider of integrated data and technology solutions tailored for the automotive industry. Their services and products are designed to help automotive dealers enhance their operations, improve customer relationships, and drive business growth.• Build an integration project to maintain a sync between two system to avoid duplicate customer and prospect.• Developed code for integration using REST API, XML, JSON, Microsoft SQL server. Used GIT, Visual Studio 2015.• Implemented unit tests, performed code review and deployed code.• Executed smoke testing and helped in functional testing by executing test cases.• Facilitated scrum activities as Scrum Master.• Prepared weekly status reports and discussed key issues with managers in the meeting. Show less

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  Blue Yonder

  Aug 2016 - now

  Lead Software Engineer | Product Owner | Scrum Master

  Blue Yonder is a prominent company in the supply chain management sector, recognized for developing an intelligent, real-time platform. This platform offers a unified, reliable perspective on supply and demand, providing businesses with a significant competitive edge.• Launched an Auto Order Management System for automatic, hassle-free order placement when items go out of stock, reducing sales losses by 50%.• Build initial prototype/minimum viable product for Invoice reconciliation process in SaaS that led to improved scalability, reduced cost and resource to 7%, issue isolation and rapid development.• Spearheaded a project enabling Site Managers to track storage location, LOT, and BBD level transactions, adding New LOGO to our customer base.• Led Product team of 20 engineers and revamped engineering processes, implementing biweekly code sprints, agile methodology and code review resulting in escaped defect reduction by 20%.• Contributed to PI planning meetings by defining the PI objective, risk, and dependencies.• Regularly demonstrated developed functionalities to the product team and stakeholders to obtain immediate feedback, ensuring alignment with customer needs and avoiding any deviations.• Refined the product backlog and conducted grooming sessions to ensure the development team had a clear understanding of the requirements, enabling them to plan their work effectively.• Established a dedicated team which solely focused on customer cases that lead to improved customer satisfaction by 15% CSAT score and 30% reduction in MTTR.• Improved key KPIs of the product by working along with 30 engineers over 3 projects. Show less