Mahfuz Chowdhury

Experience

• 

  American Express Australia Ltd.

  Jun 2007 - now

  Heading Merchant Fraud Solutions and Infrastructure Controls supporting Japan, Asia Pacific and Australia markets- American Express. Responsible for Fraud Protection Services of Australia, New-Zealand & Japan markets & Credit Bust-out of Japan Asia Pacific & Australia. Heading Fraud Servicing teams including Fraud Prevention, Fraud Chargeback, Merchant Charge Verification, Merchant Submission Monitoring & Credit Bust-out teams across SydneyAU, KL Malaysia & Tokyo JP sites. Heading Credit teams supporting Australia & New-Zealand markets servicing High- Value & High affluent customer base including both consumer and small business portfolio. Successfully led teams across Small Business/ Commercial Underwriting, Credit Bust-Out, Multiple Product Servicing, Responsible Lending & CARE units.

  • Senior Manager, Risk Management

    Jul 2015 - now

  • Manager - Risk Management

    Jul 2012 - now

  • Manager- Global Fraud Protection Services

    Nov 2009 - Jul 2012

  • Manager- Global Credit Administration

    Jun 2007 - Nov 2009