Caitlin Sweetman, MA

Experience

• 

  Presse Café

  Jan 2014 - Sept 2017

  Barista
• 

  Tyndale University

  Jan 2016 - Jan 2018

  Worked alongside a team of talented RAs to support residential students as well as enforce the university’s code of conduct. Planned and executed residential events individually (weekly meet-ups) or with a team throughout all four semesters I served (larger-scale events). Gained experience in many databases for booking + invoicing guestrooms, student ID records, and parking records. As the first face individuals entering the building saw I was the point place for directions, customer service, checking in (if staying the night in a guestroom) and/or parking payment. Major aspects of the job included answering the phone, logging information, customer service, general office administration, and guestroom invoicing.

  • Residence Advisor

    Jan 2016 - Jan 2018

  • Receptionist

    Jan 2016 - Jan 2018
• 

  Camp Mini-Yo-We

  Jun 2017 - Aug 2018

  Senior Staff / Assistant Registrar

  Worked alongside a team to mentor a group of youth aged teenagers (14-16yrs). Planned and executed many camp events including, but not limited to, a four-day canoe trip through Algonquin Provincial Park. Gained outdoor survival skills and the responsibility of mentorship throughout the experience.Prior to camper arrival, I had the role of office registrar assistant where I contributed to the registration process of campers - gathering, analyzing, and documenting information as well as processing payments in the financial elements of registration. Show less

• 

  Starbucks

  Aug 2019 - Aug 2023

  Barista

  Assisting and supporting customers in everything coffee or service-related – including, but not limited to, a detailed account of Starbucks' menu, coffee production, or general food industry customer services. Prepare and distribute specialty coffees and refreshers while focusing on customer and distributer connection.

• 

  PetSmart

  Jun 2023 - now

  • Dog Trainer

    Aug 2023 - now

  • Pet Care Specialist

    Jun 2023 - Aug 2023