Deep Enrich
Waheebah Jacobs
Technical Assistant
282 followers
City of Cape Town, Western Cape, South Africa
Connect with Waheebah Jacobs to Send Message
Connect
Connect with Waheebah Jacobs to Send Message
ConnectTimeline
About me
Customer Success Associate
Education
Princeton Secondary School
2002 - 2006Engineering Senior Certificate
Experience
City of Cape Town
Jan 2007 - Nov 2011Technical Assistant
Merchants
Sept 2013 - Jun 2019Silvertop Business Unit iSelect Business Unit Asda Business Unit
Customer Service Agent
Mar 2019 - Jun 2019Switchboard Operator
Jun 2016 - Mar 2019Customer Service Agent
Sept 2013 - Jun 2016
Orderin
Jun 2022 - Jun 2023Acting in this role as we ran a pilot
Courier Support Specialist at Orderin
Nov 2022 - Jun 2023Dispatch Client Support Associate
Jul 2021 - Jun 2023Dispatch Client Support Associate
Jul 2021 - Jan 2023Customer Service Representative
Aug 2019 - Jan 2023Acting Team Leader
Jun 2022 - Oct 2022
Rushaan Toefy Financial Services
May 2023 - Nov 2023Sales Administrator
TelePA
Nov 2023 - Aug 2024Customer Service Representative
Licenses & Certifications
- View certificate
Working with Upset Customers
LinkedInOct 2020
- View certificate
Leading a Customer-Centric Culture
LinkedInOct 2020 - View certificate
Customer Service: Managing Customer Expectations
LinkedInSept 2020 - View certificate
Building Rapport with Customers
LinkedInSept 2020 - View certificate
Working Remotely
LinkedInApr 2020 - View certificate
Leading a Customer-Centric Culture (2013)
LinkedInSept 2020 - View certificate
Phone-Based Customer Service
LinkedInSept 2020 - View certificate
Leadership Foundations
LinkedInFeb 2020 - View certificate
Customer Service: Problem Solving and Troubleshooting
LinkedInSept 2020 - View certificate
Winning Back a Lost Customer
LinkedInSept 2020
Languages
- enEnglish and afrikaans
Recommendations
Krantinath yerukola
Practicing Chartered AccountantHyderabad, Telangana, India
Greg kleinberg
Kleinberg Tech - Development & Technical Solutions, Owner ImageTrend Elite S...Medford, Oregon, United States
Hugo dias
Desenvolvedor | BioinformáticaBelo Horizonte, Minas Gerais, Brasil
Mike mayo
Information Technology ManagerGreater Montgomery Area
Ashley u. aniekwu
Business Development Manager at Schneider ElectricHouston, Texas, United States
Jacob hubert
Enabling Companies to Digitize Their Supply Chain Through Specification Data Management at SpecrightSan Diego, California, United States
Sindhuja venkataraman
Student | Entrepreneur | Classical SingerMumbai, Maharashtra, India
Tim joinson
Senior Project Manager at The Phoenix GroupMyddle, England, United Kingdom
Sruthi paramkusham
Program & Project Mgmt Specialist at AccentureHyderabad, Telangana, India
Trisha malangalanga
Mechatronic Engineer |Renewable Energy and E-Mobility projects | Hydrogen EnthusiastNairobi County, Kenya
Seann smallwood
Research & Development Engineer in Renewable Energy TechLong Beach, California, United States
Andrea bernal uribe
| Marketing | Business English | Customer Experience | Branding | Language Coaching | Commercial are...Bogota, D.C., Capital District, Colombia
Thomas gerset
Release Train Engineer & Senior IT Project Manager chez International Committee of the Red Cross - I...Geneva, Geneva, Switzerland
Mushfeq noor afsar
Business Operations Manager at COBAITBangladesh
Saloni agarwal
MBA 25’ CHRIST UNIVERSITY| FINANCE| PIONEER CLUB MEMBERJamshedpur, Jharkhand, India
Amanda bell
Human Resources Officer with Department of DefenseFort Washington, Maryland, United States
Minaz devji
Global Implementations ManagerMississauga, Ontario, Canada
Richard simmons
Construction Manager at Ansco LLCNew York City Metropolitan Area
Diego henrique neves
Advogado na Neves e Bueno AdvocaciaBrasil
Agustín josé ruiz vial
E-commerce Manager | Marketing Digital | Omnicanalidad | Última MillaProvincia de Santiago, Santiago Metropolitan Region, Chile
...