Darragh King

Experience

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  Financial Services Ombudsman Bureau

  Sept 2006 - Dec 2010

  Senior Investigator

  -Investigating Insurance disputes between Financial Service Providers and policyholders.- Primary duties included examining all submitted papers, Company product disclosure statement terms and conditions to ensure they were been applied correctly. -After examining all submissions I issued reports (findings) to both parties adjudicating on the disputes. -Compensatory Awards made when deemed appropriate.-Attention to detail was crucial along with understanding of all updated Credit/Consumer Acts and Codes of Conduct, relevant legislation.-Regular attendance at industry meetings and co-operation with the Financial Regulator/Consumer Director.-Regularly met with Complainants and Financial Service Providers to hold mediation sessions as a form of Alternative Dispute Resolution. Show less

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  Suncorp Group

  Sept 2011 - Nov 2022

  Regulatory and Product Governance

  • Product Development & Regulatory Specialist

    Nov 2019 - Nov 2022

  • Insurance Risk Senior Advisor

    Aug 2016 - Oct 2019

  • Senior Dispute Resolution Officer

    Apr 2013 - Jul 2016

  • Insurance Fraud Specialist

    Sept 2011 - Apr 2013
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  AUB Group Limited

  May 2022 - Jun 2023

  Dispute Resolution and Compliance Professional
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  QIB Group Holdings Pty Ltd

  Jun 2023 - now

  Group Compliance Manager

  Group Compliance Manager managing compliance obligations for a large Insurance Brokerage holding company who own a large network of insurance broking entities with individual AFSLs.