
SHIYAMBARATH S
Fault Management Engineer

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About me
Assistant Manager (DataCenter & Infrastructure Operations), Vulnerability and Patch Administrator
Education

Periyar centenary polytechnic college
2011 - 2018Diploma in computer computer Grade : A+Completed the diploma

Indian Institute of Technology, Madras
2020 - 2024B Sc online degree Data science and programmingB.Sc online Degree from IIT-M, cleared qualifier process and now waiting for written exam Apr-21
Experience

Nokia Networks
Aug 2012 - Feb 2013Fault Management EngineerWorked as a "Fault Management Engineer " at Nokia Networks and taken care of all Mobile network related issues like Link Management, Change Management, Alarm monitoring (BTS,BSC). Escalating the alarms to the concern team and co-coordinating with respective team to resolve the issue.

Sutherland Global Services
Jun 2013 - Feb 2015Windows System Administrator. Windows Admin: (Taking care of all windows OS related issues for end-user\Client) 2. Software Network Instructor 3. Data Centre Maintainer 4. Antivirus Maintainer: (Symantec, MacAfee Antivirus, EPO, Encryption, Decryption, VSE, MacAfee agent and protect the IT- Systems, Servers from Zero day threat and analysing the issue core and reduce the impact of malware and virus) 5. Malware Analysis: (Analysing malware input \Output and producing the code for RCA from end to end, To avoid the zero day threat improving the APT in antivirus kernel version and generating the report for entire version.) 6. Server Storage maintains (Configuration and maintaining of all storage library in our location and tapes insertion and deletion taking back up to the offsite location for every quarter running the test restore job.) 7. MacAfee EPO Global Admin (Maintaining and implementing the Antivirus EPO in global level and establishing the connection between the AD and EPO to avoid infatuation of malware removing unwanted systems from EPO, and generating the report for our site then analysis the loop hole for identifying entire location status.) 8. Domain Controller (Implementing the domain for each and every client and adding to the master base and configuring to end to end, Websense secure page access and configuration of Domain Admin.)9. System Analysis: (Systems, servers hardware related issues like mounting the servers and implementing the concepts of raid 0,1,5 and troubleshooting all IT-related issues and escalated to the clients and getting updates to the SD.) 10. Remedy Professional: (Process and BCP management for SD through Remedy).11.Spoc: (POC for all programs running in Sutherland take lead position to sending of Escalation and transition & transformation building to improve the management, process, efficiency, Involvement to Business and Technology). Show less

Tata Consultancy Services
Mar 2015 - Aug 2016System AdministratorL3 System Administrator, Taking care of all IT related issues of the Client "Xerox". Maintain and proving the end to end support for enhancement and implementation of new servers and projects. * Installation and Maintenance of Windows Servers * Providing the solutions for design and development of WinTel admins *Security professional as maintain the compliance

GalaxE.Solutions
Aug 2016 - May 2022Sr system admin
Zelis
Sept 2019 - nowTeam Manager heading Infrastructure Team
Assistant Manager
Apr 2024 - nowTeam Lead Manager
Oct 2023 - Jul 2024Senior Infrastructure Engineer
Sept 2019 - Dec 2023
Licenses & Certifications

Microsoft
MicrosoftJun 2015
ITIL
ITIL CertifiedMar 2016
Mcafee Security Specialist
Intel SecurityOct 2013
Autononmy IDOL Certified
HPApr 2016
Symantec Backup Specialist
SymantecDec 2013
BMC Remedy Professional
BMC SoftwareJul 2013
Six Sigma
Six Sigma Management Institute by Dr. Mikel J. HarryMar 2016
Microsoft Azure Certified
MicrosoftMar 2014
Languages
- taTamil
- enEnglish
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