James Atkins 🏎️

Experience

• 

  Sytner Group

  Dec 2010 - Nov 2016

  Established and sustained highly empathetic long-term relationships with both new and existing customers via meetings, telephone calls, and email. Collected market and customer information as well as negotiated variations in price, delivery, and specifications with retail and corporate customers, companies, and managers. Managed test driving customers, appraised part exchanges, and sold new or used vehicles as per desired budget of customers. Aligned sales team with company’s targets of both volume and profitability by motivating and providing effective coaching services. Managed and built strong relationships with trade partners and dealerships, ensuring maximum profitability whilst delivering top-flight customer experience.

  • Sales Executive - BMW

    Jul 2015 - Nov 2016

  • Retail Manager - MINI

    Dec 2010 - Jul 2015
• 

  Dick Lovett Group

  Nov 2016 - Jan 2023

  Establishing employee training and development across sixteen sites. Designing and deliveringtraining on all areas of the business including personal development, leadership, presentations skills, systems and best practice Coaching and engaging all employees improving productivity, morale and well-being. Creating group F&I awareness and engaging all departments whilst installing compliance throughout the sales process. Reinforcing the company culture and cascading its values and beliefs. Assisting with Group Financial promotions, pay plans and performance management. Establish and maintain relationships with external Finance and Insurance houses. Working with directors to ensure the business maximises profitability by collating and analysing reports. Securing new business whilst adhering to FCA outcomes. Creating a customer focused approach to sales Show less

  • Group Finance and Insurance Manager

    Nov 2017 - Jan 2023

  • Retail Sales Manager - Porsche Cardiff

    Nov 2016 - Nov 2017
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  Circle

  Jan 2023 - Mar 2023

  Business Account Executive
• 

  Vanzone

  Mar 2023 - Sept 2023

  Account Manager
• 

  Santander Consumer (UK) plc

  Oct 2023 - now

  Prestige & Specialist Business Development Manager