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Sasha Grudska

Sasha Grudska

Community Manager

Followers of Sasha Grudska1000 followers
location of Sasha GrudskaAmsterdam, North Holland, Netherlands

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  • Timeline

  • About me

    Operations lead * resourcing and traffic * creative operations manager * digital project manager * 10+ years experience

  • Education

    • V.N.Karazin Kharkiv National University

      2005 - 2010
      Masters International Economics

      Activities and Societies: AEGEE AIESEC Graduated with cum laudeCourses taken: international economics, financial management, international marketing, international management

    • Maastricht University

      2009 - 2010
      Master's International Business, Strategic Marketing

      Activities and Societies: Huygens Scholarship Program Award Courses taken: relationship management, customer analysis, research for marketing decision-making, return on marketing, value based marketing, marketing innovation management

  • Experience

    • EBuddy

      Mar 2011 - Dec 2013
      Community Manager

      At eBuddy I was responsible for managing community of eBuddy Chat and XMS users (30 million monthly active users), which involves online conversations monitoring, support team management (25 000 requests per month), engaging social media fan base (5+ million fans) and running online campaigns on various platforms.- Set up support structure and processes for XMS and eBuddy Chat applications (12 various platforms)- - Managed support team for eBuddy products- Provided community insights to the product team- Executed social media strategy for eBuddy products (Facebook, Twitter, Google+, blog; 5+ million fan base)- Managed advertisement campaigns across Facebook, Google and Twitter- Set up and managed beta community Show less

    • Staples

      Jan 2014 - Dec 2016

      - Set up, trained and managed the team to ensure timely and qualitative delivery of assets- Launched pan-european projects to improve efficiency of marketing operations (emailing system, marketing operations management tool)- Defined processes to execute marketing plans across 8 countries (100+ assets on a monthly basis)- Translated European marketing strategy into local marketing plans across EU- Managing agency relationship to ensure flawless operations - Developed and implemented a set of marketing assets for Europe Show less

      • Campaign operations manager, B2B

        May 2014 - Dec 2016

      • Associate Marketing Manager

        Jan 2014 - May 2014

    • Www.sashawithamap.com

      Jan 2017 - Sept 2017
      Discovering the world

    • Cognizant

      Oct 2017 - now

      Successfully delivered the following projects for various clients: - Redesigning retail experience for the major telecommunication brand in Austria- Research of the consumers' financial behaviour and habits for the major financial group in Norway- Proof of concept of the blockchain solution for the big retail player- Building the AR experience for the multinational agricultural corporation- Running design sprint to create digital changing room for one of the biggest sport retail brands in Europe Show less

      • Resourcing and Operations Lead, Strategy and Design Europe

        Mar 2021 - now

      • Project Manager - Innovations

        Oct 2017 - Feb 2021

  • Licenses & Certifications