Eva Chen

Experience

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  Ups

  May 2003 - Nov 2008

  Manager - Sales Training, China (Small package and supply chain)

  * Setting up UPS China Sales Training system from the very beginning;* Leading China Sales training team, working closely with Sales team to understand the training needs and evaluate the training result;* Conduct Solution Selling & Coaching Skills Training as Certified Trainer;* Organizing and conducting Product & Service, TEAMS (The CRM System), Logistics Industry and Customer Technologies training for Business Development team. Designed and developed New-hire orientation programs for all sales relevant positions, and implemented the programs in 33 cities in China;* Sales Coaching Management: coaching sales persons and sales managers by observing sales and coaching behaviors and providing behavior-specific feedback, managing all sales manager and trainer’s coaching effectiveness;* On-line Assessment management: Managing product knowledge and selling skill on-line assessment, sales coaching assessment, and sales person selection programs.* Sales training planning and budget control; Show less

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  Wilson Learning

  Nov 2008 - Jun 2010

  Learning Solution Consultant

  * Helping and supporting sales team to sell by conducting joint sales calls;* Training needs analysis, solution Mapping and proposal development for existing and prospected customers. The solutions include Leadership, selling skills, sales management/coaching , customer service skills and Assessment;* Learning solution design and customization;* Training program delivery: working as facilitator to deliver leadership and selling skills program;* Providing consulting service to clients. Show less

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  Sandvik Coromant

  Jun 2010 - Jun 2016

  * Working with HR and business units (including sales and none-sales functions) to understand people development needs and recommend development solutions;* Setting up Sandvik Coromant Greater China Talent Development Road Map ; * Supporting channel partner’s business by providing training and learning service; * Managing the learning program and project, leading the action learning projects and providing coaching to the participants; * Delivering facilitation skills training and Train-The-Trainer programs to fulltime and part-time trainers, providing feedback, coaching and certifying new trainers; * Being certified as facilitator to deliver selling, leadership and management training programs;* Sandvik Coromant Academy Training Administration Management, such as training plan, record, filing, reporting, and budget control; Show less

  • Training Manager - Market Area Asia Pacific

    Jan 2014 - Jun 2016

  • Training Manager - Sales/Business Training, Greater China (Sandvik Coromant Academy, GCR)

    Jun 2010 - Dec 2013
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  Schneider Electric

  Jun 2016 - Mar 2020

  Learning and Development Manager

  * Working as learning KAM for the most critical BUs in SE China (National Sales, Industry Business, Global Solutions) to fulfill the talent development needs and support business strategy* Leading the sales training pillar and providing professional consulting and learning solutions to all entities present in China* Deploying Global Learning Projects in China * Designing and delivering BU’s talent development project* Delivering Training sessions and facilitating workshops

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  Self-employed

  Apr 2020 - May 2021

  Independent Consultant
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  Richardson Sales Performance

  Jun 2021 - Dec 2022

  Senior Consultant
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  LHH FESCO

  Jan 2023 - now

  Consulting Director