Lynette Nazar

Experience

• 

  Canada Revenue Agency

  Jan 2000 - Apr 2005

  Client Services

  Responsible for processing tax payer requested reassessments to individual tax returns while applying the income tax act and various other policies and procedures.

• 

  Canada Revenue Agency

  Sept 2005 - Jan 2012

  Manages a compensation team who provides comprehensive compensation and benefits programs which include consultative services for those employees retiring or taking various types of leave without pay.Identifies the training needs if the team and ensures to implement training plans.Reviews daily work inventories to ensure published service standards will be achieved and develops strategies due to increase in inventories to achieve targets.Monitors individual performance and develops action plans tailored to an individuals needs.Interprets, advises and provides direction on the application of acts and regulations, compensation policies, practices and procedures to compensation staff, managers and other stakeholders on complex and highly sensitive compensation and benefit issues.Contributes to the elaboration, amendment and implementation of new policies, guidelines, policies and procedures and systems pertaining to compensation and employer benefits for the client group.Drafts and reviews letters prepared for department senior management to explain and interpret compensation and benefit decisions.Works with Corporate office to ensure consistency between two sites as well as develop online procedures and forms to be utilized when submitting requests to compensation and benefits.Directly supervise approximately 15 employees at the sp5 level.Lead regular team meetings to keep team up to date with changes to policies and procedures that may impact their work as well as review goals and objectives of team.Establish performance standards, monitor work and evaluate employee performance. Show less Responsible for providing technical advice and guidance to a team of approximately 15 staff for compensation and benefit related matters.Develop training material using PowerPoint to illustrate various compensation and benefit topics.Facilitate training sessions in a classroom setting for groups ranging in size from 10-20 individuals.Work with our corporate office to develop training material and procedures to ensure consistency between both compensation sites.Develop strategies on how to tackle problem areas within the team as well as work inventory management.Respond to enquiries from our pay office regarding corrective actions required on accounts.Identify trends within the team and develop strategies on how to address problem areas as well as tackle high volumes to ensure we meet out service standard.Review and update benefit letters to ensure accurate rates and policies are reflected. Show less

  • Team Leader

    Jan 2007 - Jan 2012

  • Quality Assurance and Training Officer

    Sept 2005 - Jan 2012
• 

  HRSDC

  Jan 2012 - Mar 2015

  Team Leader

  Manages a compensation team who provides comprehensive compensation and benefits programs which include consultative services for those employees retiring or taking various types of leave without pay.Identifies the training needs if the team and ensures to implement training plans.Reviews daily work inventories to ensure published service standards will be achieved and develops strategies due to increase in inventories to achieve targets.Monitors individual performance and develops action plans tailored to an individuals needs.Interprets, advises and provides direction on the application of acts and regulations, compensation policies, practices and procedures to compensation staff, managers on complex and highly sensitive compensation and benefit issues.Contributes to the elaboration, amendment and implementation of new policies, guidelines, policies and procedures and systems pertaining to compensation and employer benefits for the client group.Drafts and reviews letters prepared for department senior management to explain and interpret compensation and benefit decisions.Works with Corporate office to ensure consistency between two sites as well as develop online procedures and forms to be utilized when submitting requests to compensation and benefits.Directly supervise approximately 15 employees at the as2 level.Lead regular team meetings to keep team up to date with changes to policies and procedures that may impact their work as well as review goals and objectives of team.Establish performance standards, monitor work and evaluate employee performance.Create job recruitment poster identifying department needs, position level and salary. Screen applicants advise staffing which applicants meet or do not meet requirements. Develop internal test to administer as well as interview questions to ensure we are getting the right person for the job advertised.Invite applicants to test/interview.Maintain spreadsheet with results of selection process. Show less

• 

  Agriculture and Agri-Food Canada

  Mar 2015 - Apr 2017

  Manager
• 

  AAFC

  Jan 2022 - now

  Operations Manager