Matthew Sparkman

Experience

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  Big League Barbers

  Jul 2018 - Mar 2020

  Lead Receptionist

  As a Lead Receptionist at Big League Barbers, I demonstrated leadership by implementing effective training programs, resulting in improved team performance, while also providing vital support to the Shop Manager in ensuring efficient day-to-day operations and designing training for new employees to acquaint them with shop policies and procedures.

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  The Home Depot

  Mar 2020 - now

  Associate

  During my initial three-years at Home Depot, I served as an integral member of the store's Receiving Area team. In this role, my responsibilities encompassed a diverse range of functions, including the efficient unloading of merchandise from incoming trucks, liaising closely with drivers and their respective companies to coordinate shipment schedules, overseeing the nightly operations of the freight team, and effectively distributing merchandise throughout the store to optimize accessibility and sales.I then transitioned to a daytime role on the sales floor, where my primary focus shifted towards the meticulous management of contractor and customer deliveries and orders. In this capacity, I developed a proactive approach to real-time problem-solving, skillfully addressing unforeseen challenges as they arose, and ensuring a seamless customer experience. My dedication extended to assisting customers promptly with any inquiries, concerns, or issues they encountered, thereby reinforcing Home Depot's commitment to exceptional customer service and satisfaction. Show less

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  Luddy School of Informatics, Computing, and Engineering, Indianapolis

  Aug 2023 - now

  Teaching Assistant

  Teaching Assistant - NEWM-N115 - NEWM-N215Also working on an application for a company.