Experience

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  Acs, a xerox company

  May 2005 - Feb 2011

  Business analyst

  Started as Java Developer and worked on J2EE using struts framework using eclipse for 2 years. Moved on to Business analyst role in HR domain for the same project, That involved requirements gathering, creating BRD, FSD's RTM. Co-ordination with Business, Dev team and QA team. Involved in all SDLC life cycle events.

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  Cap gemini - target

  Apr 2011 - May 2012

  Senior business analyst

  From Apr 2011-May 2012 - Worked as Lead Business Analyst in with Target client. Developed EUC HR application where they could access they Team details, Customer deatails, Reports, Customer complaints etc. Responsibilities included co-oridinating with Client for requirements gathering, Co-oridination with development team, Creating Test Plan and invloved in leading all testing activities.

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  Capgemini - sony

  May 2012 - May 2014

  Senior business analyst

  May 2012- May 2014 : Worked with Client Sony as Senior Business Analyst in SCM domain. We developed the Sales forecasting Portal for Latin America. Responsibilities include client interaction for requirements gathering, Coordination with development and testing team on requirements clarity, creation of BRD, FSD documents, Functional testing and Go-live activity support.

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  Capgemini- cisco

  May 2014 - May 2016

  Project manager

  Working as Project Manager with Cisco client and handling their performance improvement projects. Responsibilities include interaction with customers on requirements, Creating Project Plan, Co-ordinating with DB-LT-FE teams on project execution. We performed Load Testing by generating TK prof and used AppDB to measure Front end Performance.

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  Capgemini - cisco

  Jun 2016 - Jun 2018

  Scrum master

  Playing a scrum master role which requires coordination between scrum team members, facilitates all scrum events, brings in best scrum methodologies to ease the work pressure and deliver business value for every iteration. Leading 3 scrum teams that works on Pega Tool.

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  Virtusa

  Aug 2018 - May 2019

  Project delivery manager

  Playing the role of Delivery Manager for Mashreq Bank retail Projects that are built on Java, BPM and RPA technologies.Managed the entire Project life cycle, from inception to completion, while adhering to Key Performance Indicators in Agile Framework.Managed Delivery aspects that includes Scope, Cost, Quality, Communication, Procurement and Stakeholders.Performing both Project and People Management Roles.

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  Fiserv

  Jan 2020 - now

  Seniortechnical program manager

  Playing the role of Technical Program Manager in Ondot, a Fiserv Company.Managing 2 Product lines that cater onPrem Support and Cloud Support for Credit and Debit Switches for Card Holders and Team comprising of over 40+ engineers.Managed the entire Project life cycle, from inception to completion, while adhering to Key Performance Indicators in Agile Framework.