Daren Jones

Daren Jones

Team Leader, Web & Applications

Followers of Daren Jones980 followers
location of Daren JonesAuckland, Auckland, New Zealand

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  • Timeline

  • About me

    Strategic Design Thinking for a better future

  • Education

    • Port Elizabeth Technikon

      1995 - 1996
      Bachelor Photography
    • Auckland University of Technology

      1998 - 1998
  • Experience

    • Southern Cross Health Insurance

      Jan 2004 - Jan 2008
      Team Leader, Web & Applications
    • Auckland Regional Council

      Jan 2008 - Nov 2010
      Online Communications Manager

      • Channel management• Content management• Social media• Online project management• Digital brand management• Vendor and partner relationship management

    • Auckland Council

      Nov 2010 - Apr 2015

      Core components of the role are:• Digital, web, online programme and project management• Customer centric design approach• Transformation focus• Digital Strategy• Business process improvement • Customer self-service• Customer experience• Channel performance monitoring and improvement• Business relationship management• Stakeholder management• Business planning• Web Content Management (CMS)• Microsoft Office Sharepoint (MOSS)• Google Analytics• Line management for Online Business Analysts, Digital UX Designers, Web Developers Show less

      • Digital Strategist

        Mar 2014 - Apr 2015
      • Customer Centric Design SME

        Sept 2013 - Feb 2014
      • Manager - Online (Dgital Channels)

        Nov 2010 - Aug 2013
    • PwC New Zealand

      Jan 2015 - Nov 2020
      • Associate Director, Experience Consulting

        Jul 2019 - Nov 2020
      • Senior Experience Designer at PwC's Experience Centre

        Jan 2015 - Jul 2019
    • Optimal Experience

      Apr 2015 - Jun 2015
      Senior Experience Designer
    • Mitre 10 (New Zealand) Limited

      Nov 2020 - Apr 2022
      Design Thinking Lead
    • Southern Cross Health Insurance

      Apr 2022 - now
      Design Lead
  • Licenses & Certifications

    • SAFe Agilist Certification Certification

      Scaled Agile, Inc.
      Feb 2020