Daren Jones

Team Leader, Web & Applications

980 followers

Auckland, Auckland, New Zealand

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Timeline
About me
Strategic Design Thinking for a better future
Education
- Port Elizabeth Technikon
  1995 - 1996
  Bachelor Photography
- Auckland University of Technology
  1998 - 1998
Experience
- Southern Cross Health Insurance
  Jan 2004 - Jan 2008
  Team Leader, Web & Applications
- Auckland Regional Council
  Jan 2008 - Nov 2010
  Online Communications Manager
  Channel management Content management• Social media Online project management Digital brand management Vendor and partner relationship management
- Auckland Council
  Nov 2010 - Apr 2015
  Core components of the role are: Digital, web, online programme and project management Customer centric design approach Transformation focus Digital Strategy Business process improvement Customer self-service Customer experience Channel performance monitoring and improvement Business relationship management Stakeholder management Business planning Web Content Management (CMS) Microsoft Office Sharepoint (MOSS) Google Analytics Line management for Online Business Analysts, Digital UX Designers, Web Developers Show less
  - Digital Strategist
    Mar 2014 - Apr 2015
  - Customer Centric Design SME
    Sept 2013 - Feb 2014
  - Manager - Online (Dgital Channels)
    Nov 2010 - Aug 2013
- PwC New Zealand
  Jan 2015 - Nov 2020
  - Associate Director, Experience Consulting
    Jul 2019 - Nov 2020
  - Senior Experience Designer at PwC's Experience Centre
    Jan 2015 - Jul 2019
- Optimal Experience
  Apr 2015 - Jun 2015
  Senior Experience Designer
- Mitre 10 (New Zealand) Limited
  Nov 2020 - Apr 2022
  Design Thinking Lead
- Southern Cross Health Insurance
  Apr 2022 - now
  Design Lead
Licenses & Certifications
- SAFe Agilist Certification Certification
  Scaled Agile, Inc.
  Feb 2020