Brittany Harrell

Experience

• 

  Grossmont College

  Jan 2015 - May 2016

  Operations Assistant
• 

  Protera

  Aug 2016 - Apr 2019

  Office Administrative Assistant
• 

  Grocery Outlet

  Apr 2019 - Dec 2021

  Department Manager
• 

  Town Of Truckee

  Dec 2021 - Apr 2023

  Office Asssitant / Permit Technician
• 

  Fischer Restoration

  Jun 2023 - now

  Operations Coordinator

  - Call Data Analysis – Evaluate customer inquiries to identify common trends and improve response strategies.- Scheduling Optimization – Analyze scheduling boards to enhance appointment coordination and efficiency. - Service Estimate Insights – Collect and analyze pricing and customer data to improve forecasting.- Project Tracking & Capacity Planning – Develop dashboards to optimize scheduling and resource allocation.- Data-Driven Reporting – Create spreadsheets to track trends and support business decisions.- Competitive Pricing Analysis – Build pricing models to benchmark against competitors.- Marketing Performance Analysis – Assess outreach and lead generation efforts to identify effective strategies.- Operational Trend Analysis – Identify process inefficiencies and recommended improvements- Financial Data Review – Conduct revenue analysis to track performance against projections. Show less