Ashria Rahmayanti

Experience

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  PT Grha 165 tbk

  Jun 2005 - Jul 2009

  Administrator Database

  Streamlined the collection and entry of stock buyer data from Menara 165 into shareholder lists,improving the efficiency of preparation for the General Meeting of Shareholders, which led to a moreorganized and effective meeting process.

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  PT. INFOMEDIA NUSANTARA

  Jan 2013 - Apr 2021

  UL Trainer

  Spent 3 years as a customer service agent in food delivery services, enhancing customer satisfaction andoptimizing order efficiency. Last 5 years as a hard skills trainer, while also serving as a senior agent.

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  Yayasan DKT Indonesia

  Apr 2021 - Dec 2024

  Customer Service Team Lead

  Oversaw daily consultation traffic and enhanced agent performance quality, resulting in improvedcustomer satisfaction and service delivery.

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  PT Infomedia Solusi Humanika (ISH)

  Oct 2022 - May 2024

  Customer Service Team Lead

  Lead agents to improve performance quality, resulting in a more efficient services delivery.Report consultation traffic in daily and monthly to review agent performance.Cleaning consumer and customer data base to make easier to use for marketing blasts.