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Ben Hartono

Guest Service Agent

577 followers

Gold Coast, Queensland, Australia

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Timeline
About me
Front Office Manager
Education
- Saint Stephens College
  2002 - 2007
  HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
- Griffith University
  2008 - 2012
  Bachelor of Business Major in Hotel Management
  Key Subjects• Hospitality Service Operations Management• Marketing for Tourism & Hospitality• Food & Beverage Management• Accounting Business Reporting for Hospitality Managers• Business Law and Ethics for Hospitality and Tourism• Information Systems for Service Industries• Advanced Indonesian
Experience
- QT Hotels and Resorts
  Dec 2013 - May 2015
  Guest Service Agent
- Mantra Hotels
  May 2015 - Dec 2017
  - Front Office Supervisor - Mantra Twin Towns
    Apr 2016 - Dec 2017
  - Guest Services Agent - Mantra Crown Towers
    May 2015 - Apr 2016
- Accor
  Dec 2017 - now
  - Front Office Manager - Mantra Sun City
    Mar 2024 - now
  - Front Office Manager - Peppers Soul
    Nov 2023 - Mar 2024
  - Front Office Manager - Mantra Sun City
    Oct 2020 - Nov 2023
  - Assistant Manager - Mantra Circle on Cavill
    Dec 2017 - Oct 2020
Licenses & Certifications
- Bachelor Of Business, Major In Hotel Management
  Griffith University
  Dec 2012