Afif Al Habbal

Experience

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  RadioShack

  Mar 2009 - Aug 2011

  Shift Leader
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  Quantum Store

  Sept 2011 - Jan 2013

  Sales Representative
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  El-Haceb

  Jan 2013 - Dec 2017

  Sales Coordinator

  • Respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, and preparing brochures as required.• Follow up all enquiries, preparing proposals where necessary.• Coordinating all details for the client, including Datasheets, available products, and the suitable solutions.• Meets with people in other departments to help promote product, and to facilitate work process.• Makes sure that sales orders are delivered in a timely fashion and according to the desires of customers.• Assisting in implementing the sales strategy as set by the management.• Provide forecast for stock items to ensure their continuous availability.• Monitor the team’s progress, identify shortcomings and propose improvements. Show less

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  Footprints Nature Club

  Jan 2013 - Aug 2022

  Outdoor Adventure Guide

  • Organizing and conducting outdoor expeditions for adventurers, tourists, and outdoor enthusiasts.• Guiding individuals or groups during outdoor adventure based activities• Creating safe yet exciting customer experiences• Assembling any necessary equipment and supplies• Demonstrating necessary skills and techniques, providing individual instruction when necessary• Providing fun and engaging information to trip participants about the region they are exploring• Administering First Aid when necessary Show less

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  QuanTech SAL

  Dec 2017 - Feb 2021

  Account Manager

  • Serve as the lead point of contact for all customer account management matters.• Build and maintain strong, long-lasting client relationships.• Negotiate contracts and close agreements to maximize profits.• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).• Prepare reports on account status.• Collaborate with sales team to identify and grow opportunities within territory.• Assist with challenging client requests or issue escalations as needed. Show less

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  EDM Information Technology Solutions

  Feb 2021 - Aug 2022

  Senior Account Manager

  Responsibilities: - Set sales targets and specific performance metrics, aligned with business strategies.- Supervise and support account managers to ensure client satisfaction.- Communicate with clients at a senior level to resolve issues and inquiries.- Generate innovative ideas to support customers and boost IT technology awareness.- Use client feedback to improve customer experience.- Report on sales results on a regular basis and suggest improvements.- Identify and approach potential clients.- Stay up-to-date with product launches and provide support to clients and the sales team.- Organize meetings with the sales team to ensure all members are on board and deliver within deadlines.- Provide input on new processes and workflows as needed. Show less

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  ACSC

  Aug 2022 - now

  As a Senior Solution Specialist leading the Software Division in the Digital Transformation Department, I am at the forefront of revolutionizing our customers' digital journeys. I support our clients to design and deploy cutting-edge software solutions that not only drive innovation and efficiency but also align seamlessly with Oman Vision 2040. Join me in transforming visions into reality and shaping the future of digital excellence!Role and Responsibilities:- Department Leadership: Oversee daily operations, manage team performance, enhance and scale operations efficiency.- Customer Engagement: Consult with customers to understand their needs and offer tailored solutions; maintain strong relationships and gather feedback.- Strategic Planning: Set goals, manage projects, and monitor performance metrics for continuous improvement.- Collaboration: Coordinate with other departments for cohesive solution delivery; manage resources for optimal productivity.- Business Development: Identify and pursue growth opportunities; support sales with pre-sales activities and proposals.- Financial Management: Oversee budget, ensure cost-effective operations, and prepare financial reports.- Marketing: Promote department capabilities through various channels.- Reporting: Reporting to country manager and ensuring effective communication with group management. Show less Role Objectives: • Identify and generate new sales opportunities from enterprise accounts. • Manage the full sales cycle to meet the sales targets.• Stay ahead of the latest technologies, market trends and needs as well as competitors’ offerings.• Develop strong knowledge about the company’s products and services.• Identify and resolve Customers’ inquiries and recommend ACSC's best Offerings within their budgets & technical requirements.• Prepare quotations and negotiate contract terms and closing deals.• Maintain accurate & upgated CRM records, follow up on contract updates and renewals• Ensure acquisition of New Service Level Agreements (SLAs)• Manage and develop trustful relationships with clients to achieve long-term partnerships Show less

  • Senior Solution Specialist - Digital Transformation

    Apr 2024 - now

  • Account Manager

    Aug 2022 - Jun 2024