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Timothy Bolger

Timothy Bolger

Support Representative

Followers of Timothy Bolger344 followers
location of Timothy BolgerChesapeake, Virginia, United States

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  • Timeline

  • About me

    DevOps Engineer at Rose & Womble Realty Co.

  • Education

    • The Chubb Institute

      1999 - 1999
      Diploma Computer Technical Support

    • Highland Park High School, Highland Park, NJ

      1994 - 1997
      Diploma High School

      Activities and Societies: Theater Technology

    • Tidewater Community College

      2011 - 2012
      Certification HealthIT Engineering 3.917

      The U.S. Department of Health and Human Services (HHS) has selected TCC to lead a consortium to educate 7,500 information technology professionals in healthcare in a 12-state region over the next two years. I was accepted to the full scholarship program, and have finished a rigorous 6 month program preparing me for the HITpro exam, and for the field of medical information technology.

  • Experience

    • The New York Times through CCI

      Oct 1999 - Jun 2002
      Support Representative

      • Support over seven hundred users and one hundred HP laserjet printers• Self manage all time and projects within supervised deadlines• Coordinate computer relocations and new installs

    • Canon, Inc.

      Nov 2002 - Oct 2003
      Multipass Product Support Representative

      • Input customer product and payment information into a Peoplesoft database• Troubleshoot printer, fax and multipurpose (fax/scanner/printer) products• Reconfigure multiple phone line fax/telephone/answering machine/computer setups over the phone

    • Rose & Womble Realty Co.

      May 2004 - now

      • Repair, monitor and maintain infrastructure servers, routers, switches and firewalls• Virtualize existing servers into ESX and maintain the ESX server environment• In charge of help desk tickets, policy implementation and issue research• Develop, implement and further maintain a Debian Linux file system with an LDAP Active Directory clone across multiple offices• Plan, coordinate and physically handle all equipment deployments• Site survey, setup and maintenance of numerous sales centers and offices Show less

      • DevOps Engineer

        Jan 2018 - now

      • Systems Administrator

        May 2004 - Jan 2018

  • Licenses & Certifications

    • HITPro (Health Information Technology Professional) "Technical/Software Support Staff"

      AHIMA
      Oct 2012

    • A+

      CompTIA
      Oct 2000