Katherine Smit

Experience

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  HCR ManorCare

  Mar 2013 - Jul 2013

  Dietary Aide

  - Prepare meals and snacks, following clients' specific dietary needs.- Set up client dining areas and assist in serving and feeding clients.- Clean and sanitize food prep areas, dining areas, dishes, and equipment.- Organize, rotate, and label food in storage and cooling areas.- Follow state and federal regulations for food handling, blood borne pathogens, and safety procedures.

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  Alta Resources

  Aug 2013 - May 2014

  Customer Service Representative

  - Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.- Check to ensure that appropriate changes were made to resolve customers' problems.- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.- Enroll customers in health insurance, prepare change of address records, or issue service discontinuance orders, using computers. Show less

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  Innovative Services, Inc.

  Jan 2015 - Apr 2019

  Caregiver

  - Administer bedside or personal care, such as ambulation or personal hygiene assistance.- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.- Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles. Show less

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  AutoZone

  Apr 2019 - May 2020

  Parts Sales Manager

  Customer service, training new employees, planograms, cash handling including working with Garuda, inventory, complete truck, return warranty items and regular returns, commercial sales and invoices, open and close store

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  Family Dollar

  May 2020 - Sept 2020

  Retail Store Manager

  Customer service, cash handling including bank deposit, hiring/firing, coaching, training, inventory, invoices, returns, open and close store, complete truck order, complete weekly paper work, maintain budget and stay within month and hourly budget, unload truck, scheduling.

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  AutoZone

  Sept 2020 - May 2021

  Parts Sales Manager

  Planograms, inventory, customer service, cash handling include work with Garuda, warranty returns and normal returns, scheduling, complete truck, open and close store, train new employees, weekly paper work and daily paper work

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  ACE Hardware

  May 2021 - Aug 2021

  Assistant Manager
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  Limitless Possibilities LLC

  Aug 2021 - now

  Direct Care Specialist