George Adrian Berbecaru

Experience

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  Metro Systems

  Jul 2007 - Aug 2007

  Application Administrator

  Monitoring batch applications using TEC notifications on production, preproduction and QA servers using specific tools (IBM Tivoli Enterprise Console, IBM Tivoli Workload Scheduler)Problem management using HPSM tickets, HPQC defectsSQL database operations and maintenanceTasks on demand in GMS environmentRun batch processing jobs for different kind of activitiesNew stores creation & migrationData correctionsTraining colleagues with lower levels of experience

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  Star Storage

  Dec 2008 - Jul 2013

  Administration of SQL Server: monitoring services, creating backup and maintenance plans, generating reports, troubleshooting on databaseAdministration of MS Project Server: managing updates, resolving bugs or finding workarounds, creating projects, configuring custom fields, configuring group of rights, implementing migrationsAdministration of SharePoint 2010: managing internal portal, creating sites, lists, resolving bugs, updates, implementing migrations, FAST SearchAdministration of Dynamics CRM: management of application, modification of users, managing rights and notifications, creating reportsAdministration of ERP system( Socrate): updates on application, resolving bugs directly on databaseAdministration of internal application for vacations and contracts on Documentum platformAdministration of Service Desk Application: configuration of incidents, managing tickets and rights.Administration and customization of database applications, backup and recovery, High Availability ,TSQL querying, Clustering, SSRS, SSIS.Help Desk related activities for all applications from portfolio. Show less Support and troubleshooting for the following enviroments : Micorosoft , Networking and third party applications.Support and administration for the virtual enviroment (VmWare, HyperV)Console operations , monitor ICT infrastructure , status systems, services, CI sites and provides a firs level on intervention for alerts or incidents recordedMonitoring backup jobs and restoreInstalling servers and PC’s according to the company’s requierments (Windows, Linux)Administration of Active Directory Windows 2008/2012Administration of DHCP and DNS servers Windows 2008Installation and customization of data transfer services (ftp, sftp) Show less

  • Application Administrator

    Dec 2012 - Jul 2013

  • Data Center Operations Engineer - Support & IT Managed Services

    Dec 2008 - Dec 2012
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  Adobe

  Jul 2013 - now

  Service Support Engineer

  Tehnical support for Adobe services severity 2 and severity 3 alerts according to runbooks previously agreed with the client.Creating and improving internal NOC onboarding and support processes, updating the documentation regarding our tools and services.Regularly document new processes and procedures, and update existing documentation as processes change.Splunk administration: Onboarding new clients , Configuration changes of splunk, Resolving tickets based on incidents or change requests, Troubleshooting of splunk architecture incidents, Scaling the splunk architecture on AWS: adding new indexers, managing security groups, vpc peeringManage multiple AWS accounts and associated instances, including security groups, monitoring, automated instance creation, and documentation.Linux Admin in AWS in a global environment.Splunk Admin for massive data ingest.Create monitoring solutions across services such as Pingdom, Dynatrace, AWS Cloudwatch, BMC ProactiveNet and Splunk.Incident management on BMC Remedy, Zendesk.Improve mean time to respond for clients. Show less