Claudio Olivieri

Experience

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  IBM Italia SpA

  Nov 1980 - Dec 1984

  • Sw Maintenance technician for Enterprise System & Networking products – Italy

    Jan 1983 - Dec 1984

  • Hw Maintenance technician for Enterprise System Clients – Milano

    Nov 1980 - Dec 1982
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  IBM EMEA

  Jan 1985 - Dec 1987

  Instructor for SW Networking e Banking Systems products – Europe Middle East & Africa
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  IBM Italia SpA

  Jan 1988 - Dec 1995

  • Manager of Services for Printing System Division – Italy

    Jan 1994 - Dec 1995

  • Manager of Intelligent Building offering development

    Jan 1993 - Dec 1993

  • Manager of Maintenance Services for Enterprise System Clients – Liguria

    Jan 1989 - Dec 1992

  • Developer of Infrastructure Services Banking offering – Italy

    Jan 1988 - Dec 1988
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  IBM Semea (South Europe, Middle East & Africa)

  Jan 1996 - Dec 1996

  Operation Manager IT Infrastructure Services – Israel (IBM Semea)
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  IBM Italia SpA

  Jan 1997 - Dec 2001

  Specialized Front End and Back End support to Clients and IBM Field Delivery TechniciansTargets: Response time, Total Solution Time, Problem Solving Effectiveness, Operational efficiency

  • Director of Technical Support for Enterprise Systems & Networking Products - South Region of Europe

    Jan 1998 - Dec 2001

  • Project Manager – Sw Technical Support redesign – South Region of Europe

    Jan 1997 - Dec 1997
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  IBM Europe

  Jan 2002 - Dec 2002

  European Program Director for the redesign of the Infrastructure Services Delivery

  International Project to redefine the professions, job roles, competencies and engaging process of the professionals involved in the IT Infrastructure Services Delivery.

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  IBM Italia SpA

  Jan 2003 - Sept 2013

  National department responsible for the promotion of the Infrastructure Services portfolio and the new offerings on Cloud Computing. Responsible for coordination and integration of strategies and initiatives of the various Directorates IBM Product Marketing for the Cloud Computing area.Results: - Redefinition of budget allocation criteria and focus driven to Digital & Social Marketing (first series of IBM Webinars on Cloud Computing and management of the Italian Pilot in the Social arena).- Marketing Win Revenue results increased (185% of the assigned target) Show less

  • Italian Marketing Director for IT Infrastructure Services and Cloud Computing

    Feb 2011 - Sept 2013

  • Italian Director for Offering Management and Development of Enterprise Services offering

    Jan 2010 - Jan 2011

  • Executive Assistant to the Italian VP of the Global Technology Services division

    Jan 2009 - Dec 2009

  • Project Leader - Cost Take Out Program for Global Technology Services division

    Jan 2008 - Dec 2008

  • Italian Marketing Director for Business Partner channel

    Jan 2007 - Dec 2007

  • Director of Real Estate and General Services – Italy & GIT(Greece, Israel, Turkey)

    Jan 2005 - Dec 2006

  • Director of Italy North/West Branch Office for Hw Maintenance Services

    Jan 2003 - Dec 2004
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  IBM Europe

  Oct 2013 - Jun 2016

  European Marketing Director for IT Infrastructure Services with Business Partners

  Develop Marketing and Communication initiative to support and enhance the IBM Global Technology Services business within the IBM Business Partner community in Europe.International department formed in June 2013 with the responsibility to promote the offer of Infrastructure Services offerings to IBM Business Partners and facilitate the development of this sale channel for IT Professional Services.Results: - Structure up and running with 3 months ahead of plan;- Constantly performing as best World-wide Geography;- Generated Leads and Won Leads (+100% 2015 vs 2014);- IT Svcs new recruited partners (+ 166% from 2014 to 2016); Show less

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  DigitalFluider (Founder, Owner and Performer)

  Jul 2016 - now

  Founder and Owner

  The Digital Transformation has become a priority for Companies of all sizes.The definition of a digital strategy and the implementation of new technologies that support it is the base to take faster decisions and make business processes more fluid.The ability of a Company to create value through the adoption of these digital technologies is increasingly crucial to achieve a competitive advantage over the competition and succeed in its market; from the identification of customer needs, the development of an adequate offering portfolio and the rapid and widespread supply.DigitalFluider aims to help companies in addressing their Digital Transformation projects in the areas of Information Technology or Marketing & Communication, through the provision of Consultancy and Professional Services. Show less