Experience

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  Fifth discipline consulting

  Aug 2008 - Jun 2009

  Intern

  Internship

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  Qinfo solution

  Nov 2009 - May 2010

  Business analyst

  Responsible for analyzing and documenting user requirements for BI Projects creating Requirement Analysis Documents. Designing and delivering data a warehouse and also developing reports from existing systems.

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  Fifth discipline consulting

  Jun 2010 - Sept 2013

  Business intelligence analyst

  Business Analysis:- Performing business and process analysis ensuring a thorough impact assessment within the assigned project solutions.- Assisting in the continuous development and improvement of the business analysis framework by ensuring effective process and standards are applied.- Assisting with SDLC processes, standards and improvements thereof.- Delivering quality, integrated, comprehensive and detailed Business Requirement Specification documents- Elicit requirements using interviews, requirement document analysis, site visits, business process descriptions, use cases, scenarios, business analysis, task analysis.- Communicate and collaborate with external and internal customers to analyze information needs and functional requirements.Lialise between the business units, technology teams and support teams.- Draw up User and Training manuals for Inhouse projects.Business Intelligence:- BI Course Development.- Training and Testing- Consulting with clients on business needs, translating business needs into analytics/reporting requirements, and interfacing with company and client to ensure successful delivery of client reporting. Show less

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  Axion systems

  Oct 2013 - Oct 2014

  Lead business analyst

  Consulting as a Lead Business Analyst at the Department of Home Affairs for the implementation of the Case Management System, with the following responsibilities: - Eliciting requirements from stakeholders. - Drafting the necessary documentations (User Requirements, Functional Requirement etc.). - User acceptance test (UATs), testing and reporting of new systems.- Overseeing the provision of end-user services and user support, including help desk and technical support services.- Communication between business and developers.- Conducting research on potential technology solutions and new developments.- Change Management: Review change requests and determine the classification of changes. Show less

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  Avis southern africa

  Nov 2014 - Jul 2020

  Responsible for identifying and developing new and alternative approaches to performing business activities that are made possible by advances in information and communications technology. This includes the understanding of the underlying technology and its application, assessment of the costs and potential benefits of the new approaches considered and, where appropriate, organisational change management and assistance with implementation.

  • Senior Product Manager

    Feb 2020 - Jul 2020

  • Senior Manager Business Analysis

    Nov 2014 - Jul 2020
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  Barloworld logistics

  Jul 2020 - Apr 2022

  Head of information technology

  Responsible for the execution and implementation of the IT and digital strategy, and for managing the day-to-day operations of the RAC's IT and digital discipline to improve infrastructure costs, performance of the function, end-user satisfaction and support technology innovation.- Implement and execute the organisation’s IT and digital strategy in alignment with the operational goals while supporting technology innovation and defining detailed IT roadmap.- Oversee and contract the execution of cross functional services for IT department’s Analysis, Projects and Delivery, Applications and Customer Experience.- Enable the implementation of new business solutions to improve operational effectiveness, efficiency, productivity, and quality of service. - Manage Digital spend & budget in line with business processes and performance measures Show less

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  Bounty brands

  May 2022 - now

  Head of business systems

  Assist group and its subsidiaries to align business priorities with IT, invest in new technology & Innovation to transform & expand the business, realise expected business cost savings/performance improvements, while improving IT services and managing IT Performance.- Responsible for managing the IT applications support and IT project deliveries for group and subsidiaries.- Draw up the 2-3 year IT strategic road-map, plan and manage the portfolio delivery by coordinating with various internal and external IT teams and supplier/partners- Advise the Group EXCO and Opco Executives on current technology capabilities, future direction, and the opportunities.- Oversee the development and maintenance of Group IT performance management frameworks and metrics.- Assist IT and business leadership team in actualising the technology plans within their own area of responsibility, working with them to ensure that technical and resource decisions link to the overall IT strategic plan.- Collaborate and ensure strategic alignment between Group and Operational Business IT/digital efforts.- Manage stakeholder, steering group, teams, multiple vendors and in-house delivery and support teams. Show less