Experience

• 

  2u

  Aug 2010 - Jun 2011

  Mat@usc admissions counselor

  • Recruited qualified students for the University of Southern California’s Master of Arts in Teaching • Initiated and coordinated team-building activities to enhance group cohesion and performance

• 

  The settlement home for children

  Sept 2011 - May 2012

  Foster care & adoption program intern

  • Provided individual, group, and sibling counseling• Conducted regular scheduled and unannounced home visits with foster families• Designed and conducted 3-hour training on cultural sensitivity for foster parents

• 

  Avail design group

  Jun 2012 - Aug 2012

  Interning consultant

  • Analyzed consulting process to identify discrepancies and improve efficiency• Developed problem-solving tool guide for clients• Aided in developing social media marketing strategies

• 

  The livestrong foundation

  Aug 2012 - Jul 2019

  • Manage key program partnerships with non-profits, advocacy organizations, hospital systems and pharmaceutical companies to achieve shared person-centered cancer care goals collaboratively. • Represent the Foundation at donor events to share our mission achievements. • Manage the strategic planning and operations for a community-based cancer navigation and fertility program.• Planned and executed a communications strategy to engage clients in online content consumption and encourage sharing their stories through the Foundation for community building and healing purposes.• Lead a study measuring adolescent and young adult survivors’ receipt of information on and resources for cancer-related infertility risks, financial burden and quality of health professionals’ communications.• Serve as primary investigator, and manage the operation and evaluation of an online training on cancer and fertility for health professionals and administrators funded by the Cancer Prevention and Research Institute of Texas to measure health professionals’ behavioral changes over time post-training completion.• Contribute to the development of patient and caregiver support programs, and clinical and prevention research focus areas at the LIVESTRONG Cancer Institutes of the Dell Medical School at The University of Texas at Austin. Show less • Co-manage the grants management process for nine academic cancer centers across the country • Analyze participant survey data for community programs to measure qualitative and quantitative programmatic impact across multiple national sites and inform program decision making• Manage the operation and evaluation of an online educational training for oncology health professionals funded by the Cancer Prevention and Research Institute of Texas to measure health professionals’ behavioral changes over time post training completion• Created and implemented an evaluation plan with a goal to measure the impact of a global volunteer program to inform decision-making about program growth and sustainability• Designed an evaluation strategy including user testing and surveys to assess the need for and readiness of a web-based community platform for cancer patients, survivors and loved ones• Co-created and implemented quality assurance strategies to ensure consistent high-quality community patient navigation services and provided recommendations to decision makers for quarterly improvement Show less • Analyzed monthly survey data to measure impact of services to inform programmatic change• Co-developed and maintained quality assurance strategies to improve consistency of data collection and enhance the client experience• Conducted an environmental scan of patient navigation nationally and provided recommendations for the Foundation to establish itself as an evidence-based expert in community-based navigation• Revised and maintained external client storytelling processes to increase awareness of Navigation Services and to share hope within the cancer community Show less • Co-planned meeting agendas and coordinated travel arrangements for Navigation partners during the Annual Assembly, organized collaborative activity for 210 participants• Developed and maintained tracking system for partner invoices to inform program budget status• Created and maintained ongoing reports for executive management illustrating program capacity and sustainability• Conducted research on guidelines and legalities related to remote interstate service delivery in USA by state to address liability concerns and inform program expansion Show less

  • Director, Programs & Strategy

    Jul 2018 - Jul 2019

  • Senior Manager, Patient Support & Research

    Jan 2018 - Jul 2019

  • Program Manager, Research & Evaluation

    Nov 2015 - Jul 2019

  • Program Specialist, Research & Evaluation

    Jan 2014 - Jun 2018

  • Navigation Program Coordinator

    Jun 2013 - Dec 2013

  • Navigation Services Intern

    Aug 2012 - May 2013
• 

  I am als

  Jul 2019 - now

  • Vice President

    Jul 2023 - now

  • Director of Community Support

    Jul 2019 - Aug 2023