Experience

• 

  Wincor nixdorf

  Dec 2008 - Apr 2010

  • Control ATMs roll out.• Working at Bradesco project (National Bank).• Working at Santander project (National Bank).• Knowlegdeable in ATMs software and hardware. • Control ATMs roll out.• Working at Bradesco project (National Bank).• Working at Santander project (National Bank).• Knowlegdeable in ATMs software and hardware.

  • Project Analyst

    Oct 2009 - Apr 2010

  • System Analyst (trainee)

    Dec 2008 - Oct 2009
• 

  Accenture technology solutions

  Aug 2010 - Mar 2011

  Qa tester trainee

  Conducting unit, functional and acceptance tests on several Accenture clients.• Create and execute software tests.• Working at Bradesco project (National Bank).• Working at TIM project (Telecom Operator).• Knowlegdeable in mainframe tests, web application tests, V-model methodology.TIM - Brazil: execution of functional and business test cases for the client system involving web applications.

• 

  Todo!

  Mar 2011 - Jul 2012

  Qa analyst at bm&fbovespa

  Performance of functional tests in the BM&FBOVESPA online trading project• Working at PUMA project at BM&FBOVESPA• Create and execute software tests.• Knowlegdeable in CQTM IBM tool.• Knowlegdeable in online trading.

• 

  Tivit

  Jun 2012 - Jan 2015

  Project coordinator

  Leading projects and creating better processes in IT, Infrastructure, Telephony and Call Center projects.• Management of projects related to call center and BPM deployments, such as planning and execution of the architecture of PAs (bays), acquisition of computers, training of people, implementation and customization of Neoflow software, among other activities that support the delivery of a system entire call center.• Creation of JIRA workflow mapping to carry out processes in the areas of IT, Project Management, Telecom, Middleware and Support to facilitate communication and visibility between areas.• Mapping of the company's project management processes such as the BSC, defining the strategic objectives of the areas with the Directors and supporting the formalization of the DHO tools.• Creation of management visions and reports regarding the organization's objectives and projects.• Negotiations of deadlines and support in commercial proposals with customers.• JIRA setup for all IT in relation to workflowsClients: Claro Net, ConectCar, Alelo, Cielo, among others. Show less

• 

  Tata consultancy services

  Jan 2015 - Aug 2017

  Project management | product management

  IT project management across various areas of the company and support in the digital transformation of its first product at BB&Mapfre.• Participation in IT projects for Banco do Brasil and Mapfre Insurance Group related to improvements in the organization's main systems, such as ERP, among others.• Support in the cultural transformation towards Agility with the assistance of consulting, initiating the mindset shift from projects to products, using techniques such as Design Thinking and Lean Inception.• Support in the digital transformation of BBMapfre, leading the initial products such as the Claims Notification and Assistance mobile app for both brands.• Role as Scrum Master and Product Owner in digital projects, supporting product releases.Results:• Support in the construction of the digital transformation of the BB&Mapfre Group, leading the first hybrid projects with agility.• Delivery of 2 products developed for Mapfre and Banco do Brasil brands in less than 6 months.• Establishment of work processes to initiate agile culture at Mapfre and Banco do Brasil. Show less

• 

  Agile think

  Apr 2018 - Aug 2019

  Agile consultancy | product management

  Supporting clients in the agile transformation of their organizations, focusing on products, processes, and people.Results:• Reduced time for faculty allocation through the creation of an internal product.• Successful technology migration from legacy systems in a restructuring project.• Agile practitioner in 2 squads at VR client, initially supporting agile best practices.• Support in the agile transformation of VR Group, understanding best practices at the strategic, tactical, and operational levels.• Acting as an Agile practitioner at Insper client, supporting agile transformation in IT and mentoring Scrum Masters and Product Owners.• Collaborating with management to bring visibility and agility to strategic and tactical layers of the organization.• Support in configuring AzureDevOps for visibility and transparency of work. Show less

• 

  Future education

  Jul 2019 - Dec 2020

  Facilitator | instructor | product manager

  Delivering and facilitating the best knowledge in product management and the digital world with a focus on education.Results:• Prepared startups to successfully attract investors for their education projects.• Transferred knowledge of new management approaches to professionals in the education industry.• Teaching an Educational Product Management course that covered topics such as product management practices, the digital world, platform-based businesses, agility, and team management.• Facilitating the Design Thinking and Lean Inception processes, as well as techniques for creating digital products, for emerging Edtech companies in the market.• Supporting the development of pitch presentations for Edtech startups to attract investors, with a focus on solid facts and data to secure necessary funding. Show less

• 

  Dbserver

  Sept 2019 - Dec 2021

  Digital transformation consultant

  Delivering top-notch management consultancy services with a focus on digital transformation.Results:• Spearheading digital transformation using agile methods and product management for companies • across diverse sectors, addressing their specific needs.• Ensuring enhanced management and superior outcomes through the implementation of best management practices and the creation of processes aimed at efficacy and efficiency.Activities:• Facilitating Design Thinking, Lean Inception, OKRs, and agile practices to support value delivery in organizations.• Crafting superior products and processes for organizations, emphasizing efficacy and efficiency.• Implementing best management practices tailored to the client's context, including methodologies like Scrum, Kanban, XP, among others.•Providing mentorship for Product Owners and Scrum Masters.• Leading Team Building sessions for internal teams and clients, focusing on psychological safety and non-violent communication.• Conducting training sessions on agility, culture, product management, and the digital landscape.Managing the internal team of Agilists and Product Owners, providing internal consultancy support within DBSP.• Establishing and supporting the agile community through the organization and promotion of webinars, Medium articles, and talks. Show less

• 

  Idwall

  Jan 2022 - Jun 2022

  Agilista | agile coach

  Supporting teams and individuals in adopting best management practices to promote effectiveness and efficiency at idwall.• Building maturity models.• Supporting organizational design.• Facilitating OKRs, Lean Inception, Agile practices, and Kanban.

• 

  Grupo olx

  Jun 2022 - now

  Governance & program manager

  Responsible for supporting technology governance within the organization, providing tools, processes, strategy, data, dashboards, and training to enhance efficiency and effectiveness.Results:• Contributed to the capitalization process and implementation of the Lei do Bem, resulting in over R$50 million in cost savings for the organization.• Contributed to the Saving and Finops process, resulting in a cost reduction of R$1.4 million.Activities:• Development of organizational agility strategies for efficient and effective scalability.• Creation of dashboards to measure team progress in Discovery and Delivery processes.• Facilitation of product vision to guide Product Managers.• Facilitation of best practices in technology team management for Engineering Managers.• Conducting training sessions on agile practices, product management, and leadership. Show less