BIKRAM MALICK

Experience

• 

  Wipro

  Dec 2021 - Dec 2023

  Financial Services Associate

  ● Managed Financial Transactions: Owned healthcare claims processing from start to finish, handling payments,denials, & diverse financial transactions.● Verified Financial Eligibility: Ensured accurate patient insurance coverage for timely claim submission andservice authorization.● Maintained Accurate Financial Data: Managed patient demographics, medical history, and treatment recordsin the billing system for accurate processing.● Standardized Financial Coding: Converted diagnoses, procedures, and treatments into standardized codes forefficient data analysis.● Reconciled Financial Data: Audited patient information, documents, and billed services to ensure data accuracyand completeness.● Analyzed & Resolved Financial Discrepancies: Analyzed claim denials, identified root causes, and tookcorrective actions to ensure smooth processing.● Performed Financial Operations Tasks: Handled tasks like claim processing, data entry, adjustments, andauthorization creation for streamlined operations.● Collaborated for Efficient Operations: Partnered with internal teams to troubleshoot claim issues, optimizeworkflows, and resolve customer concerns.● Implemented Problem-Solving Strategies: Utilized ticketing systems and patient document checks toeffectively solve problems.● Maintained Compliance & Delivered Service: Ensured adherence to billing regulations and providedexceptional customer service.● Created Financial Reports & Analyzed Performance: Generated reports and dashboards using Excel to trackbilling performance and identify improvement areas. Show less