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Joe SJ Chin

Joe SJ Chin

System Engineer

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location of Joe SJ ChinPuchong, Selangor, Malaysia

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  • Timeline

  • About me

    Service Delivery Manager at NTT DATA Business Solutions

  • Education

    • SMJK Chung Hwa, Kota Bharu

      1995 - 1999
      SPM Science First Class

    • Multimedia University

      2000 - 2004
      Bachelor (Hons) of Engineering Electronics majoring in Telecommunications First Class Honours

      Activities and Societies: President of Table Tennis Club, MMU, 2002/2003 MMU Closed Table Tennis Men Single Champion, 2002/2003 MMU Closed Table Tennis Men Double Champion, 2002/2003

  • Experience

    • NEC Semiconductors Malaysia

      Jan 2005 - Apr 2007
      System Engineer

    • Fujitsu Malaysia

      Apr 2007 - Oct 2007
      Senior System Engineer

    • HP Enterprise Services

      Nov 2007 - Oct 2012

      • Technology Team Lead for Messaging and Collaboration

        Jan 2010 - Oct 2012

      • Technical Support for Active Directory and Messaging

        Nov 2007 - Dec 2009

    • HP Enterprise Services

      Jan 2013 - Dec 2016
      Service Delivery and Operation Manager

    • DXC Technology

      Jan 2017 - Feb 2020
      Regional Service Delivery Manager

    • Itelligence

      Mar 2020 - Apr 2021
      Service Delivery Manager

    • NTT DATA Business Solutions

      Apr 2021 - now
      Service Delivery Manager

      Since April 1, 2021 itelligence operates under the name of NTT DATA Business Solutions

  • Licenses & Certifications

    • ITIL v3 Intermediate - Planning, Protection and Optimization (PPO)

      ACQUIROS, Inc.
      Jul 2016

    • Customer Engagement Skills - SAP Customer Success

      SAP
      May 2023
      View certificate certificate

    • COBIT5 Foundation

      Cobit
      Mar 2017

    • PRINCE2 Foundation in Project Management

      AXELOS Global Best Practice
      May 2017

    • ITIL v3 Intermediate - Release, Control and Validate (RCV)

      AXELOS Global Best Practice
      Dec 2011

    • ITIL v3 Intermediate - Continual Service Improvement (CSI)

      ACQUIROS, Inc.
      May 2016

    • ITIL v3 Intermediate - Operational Support and Analysis (OSA)

      AXELOS Global Best Practice
      Aug 2014

    • MoR Foundation certificate in Risk Management

      ACQUIROS, Inc.
      Feb 2017

    • ITIL v3 Intermedia - Service Offerings and Agreements (SOA)

      ACQUIROS, Inc.
      Apr 2016