Raja Datta

Experience

• 

  Thomson Reuters

  Jan 2004 - Jan 2007

  Roles and Responsibilities• Service Level Management function (in Operations Support) to ensure adequate levels of service are being delivered at an acceptable cost / as per Operational Agreements and Service Level Agreement.• Proactive lifecycle management of key technology streams for the corporate computing platform (e.g. hardware, systems software, operating systems, storage) for APAC IT Infrastructure team (with key focus on Data Center technologies) • Support the proactive planning, reporting and execution of infrastructure growth • Adopt subject matter expert role for key technologies and Disaster recovery Knowledge of products handled. • Ensure appropriate engineering designs (including configuration & tuning configuration) to deliver optimal system performance and Compliance to policies, standards & best practices on Technology, Process and Security.• Facilitate constructive and demonstrative relationships with vendors and internal IT stake holders.• Provide technical mentoring to the local support team across the region• Ensuring the ITIL practice of Incident management, Problem management, Change management & Proactive Capacity management/planning is followed in the technical activities.• Authoring of technical documentation including installation and support procedures. Show less • Core Team member of the implementation project team for all infrastructures in Bangalore, India.• Day to Day Management of Network Servers and Systems in the heterogeneous environment.• Implementation of new Networks/Servers/Storage/Backup technologies and platforms. • Ensuring the ITIL practice of Incident management, problem management & change management is followed in the technical activities. • Ensuring Compliance to policies, standards & best practices on Technology, Process and Security for IS&T Infrastructure.• Maintaining relationships with external vendors and internal service streams.• Authoring of technical documentation including installation and support procedures. Received the Living FAST award (2006) and Living FAST Thank You award (2004). Show less

  • Regional Infrastructure Specialist

    Jan 2006 - Jan 2007

  • Infrastructure Specialist

    Jan 2004 - Jul 2006
• 

  Fujitsu

  Aug 2007 - Apr 2011

  Solution Architect

  Regional (APAC) Technical Migration Specialist – September 2009– April 2011 Enterprise Managed Services group• Technical Consultant and Regional Functional Lead for deployment of a new workplace solution for Thomson Reuters. • Implement new infrastructure for the solution, including servers and network devices• Develop a Regional technical migration plan for 6000+ desktops and Laptops and support the new environment for migration activities• Work with the Global Solution team to customize the solution as per APAC requirements • Coordinate with the vendor for technical components of the solution• Liaise with all Project Managers and mentor technical resources for deployment activities• Work with the Regional Testing team for test setup• Document work instructions, technical issues related to user migration, etc.Solution Architect - August 2008 – August 2009Enterprise Managed Services groupRoles and Responsibilities• Hosting Architect for two new DC (Primary & Secondary) • Part of Global Team for High Level and Low Level design of Data Center.Lead the Hardware and software Deployment teams, also as Critical member and resources.• The Job involved working in strict Timeline for meeting payment milestones• Managing sub projects, working closely with PM’s and Program Manager.• Implemented highly available SANs and NAS as centralized storage solution, reducing storage management costs • Working closely with multiple Hardware and software vendors for technical matters.• Coordinated with facilities and data center support staff for data center’s operations.• Conducting required due diligence to ensure that the objectives of task are achieved.Received the President award (2009) for Best Team work and Synergy – 2009 for Ivory Data Center Implementation project. Show less

• 

  IBM

  Sept 2011 - Sept 2012

  Account SME

  Technical Account SME for Windows O/S and Server Infrastructure. Client – National Bank Finance Group , Canada / Texus Instrument.

• 

  Netmarks Inc.

  Sept 2012 - Jan 2014

  Solution Specialist

  • Provide the technical solution for Server and EMC Storage, Virtualization, Backup and DR and other functional area as part of a bid or proposal.• Provide Cost Model to Sales team.• Preparing Solution diagrams, Bill of Materials for hardware and software and Licensing.• Pre Sales activities and Presentations to customer.• Technical Consultant role.• Preparing Project Schedule and Project Plans.• On hand Implementation for Servers, Storage and Virtualization Projects.

• 

  Sungard Availability Services, India

  May 2014 - Jun 2016

  Lead Architect - Infrastructure & Disaster Recovery

  • Developing and validating solution architectures that will enable customers to recover their business applications in the appropriate RTO/RPO values.• Being the single point of ownership for the customer solution during transition and lifecycle.• Providing technical leadership to SME’s and customers.• Conduct customer engagements in a collaborative manner.• Coordinate technical resources on the engagement.• Develop customer facing architecture and recovery strategy documentation.• Ensure a successful fail-over and fail-back of the customer’s application during transition.• Provide thought leadership in the area of DR. Show less

• 

  Undisclosed

  Feb 2017 - Apr 2018

  Consulting
• 

  Youngsoft Inc ((Employed Full Time with Visteon Corporation ))

  May 2018 - Jan 2022

  Infrastructure Solution Architect

  Working for Visteon Corporation as Lead Infrastructure ArchitectInfrastructure Architecture - Global• Logical & Physical Design for 3rd Party Applications• Quoting for IT Demands• Server & Storage Refresh• Plants , Technical Centers • Site setup , moves & ClosureInfrastructure Engineering - Global• Server Builds• Engaging with Delivery Team for build Specifics• Performance Tuning• Problem Resolution• Proof of Concept & Piloting New Technology

• 

  Undisclosed

  Oct 2022 - now

  Solutions Architect