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Brett Coleman

Brett Coleman

Board Operator

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location of Brett ColemanColorado Springs, Colorado, United States

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  • Timeline

  • About me

    Account & Marketing Manager | Specialized IT & Cybersecurity

  • Education

    • The University of Southern Mississippi

      2014 - 2015
      Arts, Entertainment, and Media Management

      Activities and Societies: South City Records -Radio Engineer for live remote broadcasts, live concert radio broadcasts, and studio broadcasts. -Worked A&R for South City Records which is the student-ran record label on campus. -Organized events with South City Records, including a compilation CD which we recorded, licensed, and distributed, and a music festival in the spring. -Became a member of Golden Eagle Sound Production, and ran FOH and monitor mixes. -Worked an internship with a local venue owner doing concert… Show more -Radio Engineer for live remote broadcasts, live concert radio broadcasts, and studio broadcasts. -Worked A&R for South City Records which is the student-ran record label on campus. -Organized events with South City Records, including a compilation CD which we recorded, licensed, and distributed, and a music festival in the spring. -Became a member of Golden Eagle Sound Production, and ran FOH and monitor mixes. -Worked an internship with a local venue owner doing concert promotion, artist handling, running, and load in/load out for shows. Show less

    • Delta State University

      2011 - 2013
      Bachelor's degree Arts, Entertainment, and Media Management

      Activities and Societies: Phi Mu Alpha: Sinfonia -Competed in the 8th year of the Shure Scholastic Fantastic Recording Competition with a team of four others. We won third place in the competition. -Selected for the Steve Azar St. Cecilia Foundation business competition. Six students were selected and teamed up in pairs to develop and present a business plan. -Vice President of Phi Mu Alpha: Sinfonia Fraternity-Fundraising and Projects Chairman of Phi Mu Alpha: Sinfonia Fraternity.-Organized an annual music festival called… Show more -Competed in the 8th year of the Shure Scholastic Fantastic Recording Competition with a team of four others. We won third place in the competition. -Selected for the Steve Azar St. Cecilia Foundation business competition. Six students were selected and teamed up in pairs to develop and present a business plan. -Vice President of Phi Mu Alpha: Sinfonia Fraternity-Fundraising and Projects Chairman of Phi Mu Alpha: Sinfonia Fraternity.-Organized an annual music festival called Rock the Quad. Show less

  • Experience

    • The Radio People

      Jun 2007 - May 2009
      Board Operator

      -Set up technical equipment on location for live remotes.-Run the soundboard in studio for live remotes. -Runner for artists when we had in studio interviews and performances.

    • Logan's Roadhouse

      Oct 2009 - Aug 2011
      Cocktail Server, Lead Trainer, Corporate Trainer

      -Ran bar beverages-Served tables in the bar area-Trained all new hire servers and bar servers-Traveled to train new F.O.H. employees at opening restaurants -Handled the closing of the cocktail area and F.O.H. for servers

    • Folk Alliance International

      Feb 2012 - Feb 2012
      Stage Manager

      -Worked load in, set up, and load out of sound reinforcement equipment-Assisted FOH Engineer in performing tasks-Handled set changes with the artists and schedules

    • WUSM- USM Radio

      Jan 2014 - May 2015
      Board Operator

      -Operated live remotes from the studio.

    • CPR Cell Phone Repair

      Feb 2014 - Aug 2016

      ● Increased revenue by 21% year-over-year by developing B2B accounts withgovernment agencies for repair services.● Established and managed a customer loyalty program. ● Troubleshot and resolved software and hardware issues across mobile devices(iPhones, iPads, Samsung), video game consoles, and computers.

      • Store Manager

        Jul 2015 - Aug 2016

      • Electronic Technician

        Feb 2014 - Jul 2015

    • Solid Sound Entertainent Group LLC

      Jan 2015 - May 2016
      Co Owner

      -Planning and organizing tours for local artists.-Organize and produce live events-Event co-ordination for the annual Hattiesburg Stink Fest-Developed contracts and sponsorship packets for events.-Artist Handling for regionally touring acts. -Delegation of job responsibility among volunteers

    • Bordner Home Improvement

      Aug 2016 - Aug 2017
      Marketing Coordinator

      ● Increased email click-through rates from 0.5% to 3% by managing andautomating email channel communications.● Enhanced lead generation and brand awareness at tradeshows and events,consistently meeting KPIs.● Conducted research on industry trends, clients, and competitors to alignstrategies with market needs.

    • T-Mobile

      Aug 2017 - Jul 2020
      Messaging Resolution Expert

      ● Consistently maintained 107% performance of KPIs using expertise of mobileelectronic products, service offerings, and industry trends.● Identified performance gaps and developed tailored coaching plans, resulting in a15% performance improvement for underperforming team members.

    • Crossconnect Engineering

      Sept 2020 - now

      ● Manage a $10M sales pipeline, driving $2M in annual gross sales and $400K inrecurring revenue.● Increase channel revenue by developing product strategies, driving jointmarketing, and managing MDF funds to optimize lead generation.● Partner with C-level executives and technical teams to solve network andcybersecurity challenges, supporting projects throughout their lifecycle. ● Achieved 80+ net-new prospect meetings in 12 months with a 25% conversionrate through targeted lead generation.● Lead the redesign of the company brand, including the new visual identity.messaging, and marketing materials.● Own the customer journey through the marketing process to post-sales hand off.

      • Account Manager

        Apr 2023 - now

      • Marketing Manager

        Sept 2020 - now

  • Licenses & Certifications

    • CompTIA Network+

      CompTIA
      Mar 2024

    • HubSpot Marketing Certification

      HubSpot
      Oct 2020

    • Sales Product Specialist - Hardware Firewalls

      Palo Alto Networks

    • Certified in Cybersecurity

      ISC2
      May 2024

    • Advanced Google Analytics

      Google
      Sept 2020

    • Unit 42 Digital Forensics & Incidence Response

      Palo Alto Networks

    • Cisco Environmental Sustainability Series 700

      Cisco

    • Accredited Sales Executive

      Palo Alto Networks
      Sept 2020

    • Certified Meraki Networking Associate

      Cisco Meraki

    • Intro to Prisma SASE

      Palo Alto Networks

  • Volunteer Experience

    • Remote Technician and Board Operator

      Issued by The Radio People on May 2007
      The Radio PeopleAssociated with Brett Coleman