Khalid Hamada

Experience

• 

  CyberGates Co. Ltd

  Jan 1999 - Jan 2000

  Web Systems Developer

  • Website Development: Planned, designed, and deployed client websites tailored to specific requirements and business objectives.• Client Consultation: Provided consultancy and strategic guidance for website redesigns and start-ups, ensuring alignment with client goals.• Post-Production Support: Delivered ongoing website updates, maintenance, and troubleshooting to ensure optimal performance.

• 

  Sudatel Telecom Group, Ltd

  Jan 2000 - May 2003

  Web Systems Developer

  • Server Management: Administered website and intranet servers along with Microsoft SQL databases, ensuring regular updates, service pack installations, and bandwidth optimization.• Website Development & Management: Designed, updated, and managed the Sudatel website (www.sudatel.net), analyzing access logs, browsing trends, and intrusion detection while coordinating content from multiple departments.• Intranet Deployment: Designed and implemented the company intranet, featuring corporate news, regulations, personnel activities, and operational procedures.• Web-Based Applications: Developed interfaces for database-driven systems, including telephone billing, online yellow pages, employee information, and a plan files repository.• Operational Documentation: Collaborated with the quality assurance team to document operational procedures, standardizing internal workflows. Show less

• 

  Autostar Co. Ltd

  May 2003 - Jun 2007

  IT Manager

  • IT Budget Management: Oversaw the IT budget, optimizing costs through strategic negotiation with contractors to maintain efficiency and competitiveness.• System Supervision: Managed Daimler Chrysler programs (Warehouse: STIX, StarOrder; Workshop: ASRA/WIS, EPC, SIAG, VEGA, StarDiagnosis; Sales: MBKS PC/CV), including installation, troubleshooting, and updates.• Infrastructure Implementation: Planned and executed network installations, including a new telephone PBX system, enhancing operational efficiency.• Disaster Recovery & Backup: Developed and maintained robust disaster recovery protocols, ensuring data integrity and network uptime during outages.• Internet Connectivity Solutions: Configured failsafe multi-backup internet systems using DSL, ISDN, satellite downlink, and dial-up technologies.• Technology Adoption: Researched and implemented new tools, including CRM and sales systems, to support business growth.• Email & Website Management: Administered the company’s email system and managed website updates.• Team Leadership: Trained and supported junior staff to ensure smooth IT operations and fostered skill development. Show less

• 

  DAL Motors

  Jun 2007 - May 2009

  IT Supervisor

  • System Development & Data Warehousing: Led systems development, migration, and historical data warehousing to support business operations.• Financial System Integration: Adapted the Autostar financial system (Sage Line 50) to align with DAL Motors’ standards and policies.• Dealership System Integration: Integrated Mercedes-Benz parts, service, and sales platforms into the new DAL Motors dealership system.• Dealership Management System (Automaster): Key contributor to Automaster implementation, managing requirements gathering, historical data integration, process mapping, user training, and support.• ERP Implementation: Played a critical role in Sutrac’s Microsoft Dynamics 2009 ERP rollout, handling business process mapping, system installation, configuration, customization, training, and support. Show less

• 

  DAL Group

  May 2009 - now

  - Oracle EPM FCCS Implementation: Led the financial consolidation and reconciliation project for 80 business units, integrating 5 diverse ERP systems (SAP, MS Dynamics, NetSuite, Sage) with Oracle EPM FCCS. Delivered the project successfully, ensuring streamlined reporting and enhanced data accuracy.- Commodity Trading Tracking System: Spearheaded the development of an in-house .NET solution for DAL Food’s commodity trading, replacing MS Excel and SharePoint tracking. Achieved significant time savings and improved reporting quality through automation of the end-to-end logistics cycle.- SAP SuccessFactors HR Integration: Managed technical delivery and integration for the DAL Engineering Division's HR system, implementing SAP SuccessFactors for 10 companies, covering 3,000 employees. Ensured on-time deployment with minimal disruption to operations.- Process Standardization: Established standardized procedures for requirement gathering, project management, client communication, change management, and incident management across BI reporting, mobile apps, and content management teams.- SharePoint Transformation Projects: Delivered workflow-driven SharePoint applications for logistics, procurement, compliance, warehousing, and health & safety systems for DAL Food and DAL Engineering. Migrated manual processes to digital platforms, leading to substantial time savings and error reduction.- Mobile Data Collection & Reporting: Managed developing mobile app and reporting projects for retail audits and market research, automating KPI reporting for over 1,000 stores, 20,000 products, and 5 million monthly data points. Replaced manual paper-based processes with efficient mobile data collection systems. Show less - Process Development: Standardized BI team workflows by documenting internal processes, development standards, coding styles, and customer training templates.- Self-Service BI Solutions: Designed and implemented self-service BI tools for DAL Foods’ sales, marketing research, finance, and warehousing using MS Power BI, PowerPivot, and PowerView.- Financial Consolidation System: Delivered a group-wide financial consolidation solution, integrating Cognos Controller 10.2/FAP/TM1 for 35 business units with automated actuals and forecast uploads. Show less • Business Intelligence Solutions: Designed and delivered BI systems using Microsoft BI tools (SQL Server, SSIS, OLAP cubes, SSRS, PowerPivot, PowerView) for key business areas:• Retail sales and finance reports for SAYGA, DAL Food Industries, and DAL Motors.• Operational reports for Sutrac, Dal Dairy Factory, Dal Agriculture Co., and Sudanese Liquid Air Co.• Budget and Planning Systems: Built and implemented IBM Cognos Planning applications for annual budgets, including user training and support for functional teams across DAL Motors and Sudanese Tractor Co.• GIS Mapping Solutions: Developed geography-aware sales and routing reports using Microsoft, ESRI, and OpenStreetMap, enabling enhanced analysis of SAYGA retail operations.• Process Standardization: Documented team workflows and standards in preparation for ISO 27001 certification, improving operational consistency and compliance. Show less

  • BI & Corporate Systems Manager

    Jul 2018 - now

  • Business Intelligence Team Lead

    Sept 2017 - Jun 2018

  • Senior Business Intelligence Analyst

    May 2009 - Aug 2017