Experience

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  Pt murni solusindo nusantara

  Apr 2014 - Jun 2018

  Information technology technical support

  ➢ Implementation & maintenance Smartqueue Application for manage queue on few user. • Instalation network and/or infrastructure for application requirement. • Install, configure, and patching database using Microsoft SQL Server 2012 • Install and configure API application on Glassfish. • Configure Smartqueue application setting on SQAdmin. ➢ Provide support on troubleshooting patches deployment. • Patch application using Microsoft SQL Management Studio➢ Backup database for Preventive Maintenance need.➢ Monitoring and troubleshooting application.➢ PIC of Smartqueue implementation at Grab Indonesia branch Medan, Surabaya, and Bandung. • Offering infrastructure to use in every branch. • Offer and assign infrastructure location. • Coordinate with electrical, network, and building management staff. • Give a training application to user. Show less

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  Pt indofresh

  Jun 2018 - Dec 2019

  It support technician

  - Using Accurate application as ADMIN user• Give previledges to each user on company.• Create, edit, and remove SKU (Stock Keeping Unit).• Create, edit and remove special transaction by head order.• Configure report.- Installation, Moves, Adds, and Changes for End User Computing- Configuration NComputing Client and Server. - Create list of Asset Inventory and Management.- Analyze and maintenace trouble in End-User-Computing. - Create and implementation of network topology, incl subnetting network Show less

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  Artajasa pembayaran elektronis

  Dec 2019 - Nov 2022

  Onsite engineer

  1. Daily operate, monitoring and support/maintain all the Artajasa DC facilities2. Monitoring network (Using PRTG, Prognosis & Barracuda Load Balancer ADC)3. Daily inspect and monitoring Artajasa DC facilities through physically visit or system monitoring4. Create Form for registration tickets, add, delete route and IP5. 1st line troubleshooting and information gathering of DC6. 2nd line troubleshooting network connection problem7. Collaborate with vendors for regular maintenance or for improvements of DC process and tools8. Analyze & captures different triggers such as amount of data retrieved, elapsed time or numberof packets. (Using Packet Analyzer & Wireshark)9. Identified recurring issues and escalate appropriately for permanent resolution10. Maintain DC equipment and physical security system documentation including the inventoryand equipment movement11. Assist and/or complete physical installations12. Update all relevant and required documentation13. Report Monitoring daily to Operations Manager Show less

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  Ntt ltd.

  Nov 2022 - now

  Ms engineer

  • Overseeing environments of a data center where they supervise systems and also identify, log, reports, and troubleshooting issue• Perform precautionary system maintenance to ensure that the center’s systems and network are functioning well• Maintaining the network and resolving or troubleshooting any issues which may arise.• Monitoring Network Performances• Arrange Preventive Maintenance Branch and DC.• Change Request from Users (Upgrade IOS and Firewall, Creat IPSEC Connection, adding VLAN, Access List etc.)• Create and input implementation document on Firewall device as user request Show less