
Sham Williams
General Manager

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About me
Manager of Customer Service Strategy & Ops | Strategic Planning & Communications | DE&I Advocate | ERG Leader
Education

Mississippi College
-Bachelor's degree Communications
Experience

Georgia Blue
May 2012 - Jun 2013General Manager
Central Sunbelt Federal Credit Union
Jun 2013 - Dec 2014Branch Operations Manager
BankPlus
Dec 2016 - Sept 2019Senior Lending Associate
Comcast
Sept 2019 - nowManager, Customer Service Strategy & Operations
Sept 2023 - nowSenior Analyst, Strategic Initiatives & Planning
Nov 2021 - Aug 2023Sales Coordinator
Mar 2021 - Nov 2021Client Development Specialist
Sept 2019 - Mar 2021
Licenses & Certifications
- View certificate

Holding Yourself Accountable
LinkedInMar 2021 - View certificate

Selling with Empathy during Uncertain Times
LinkedInMar 2021 - View certificate

Leading a Customer-Centric Culture
LinkedInApr 2021 - View certificate

Diversity, Inclusion, and Belonging
LinkedInNov 2020 - View certificate

Increasing Collaboration on Your Team
LinkedInApr 2021 - View certificate

How Getting Curious Helps You Achieve Everything
LinkedInMar 2021 - View certificate

Skills for Inclusive Conversations
LinkedInNov 2020 - View certificate

Unlocking Creativity (Blinkist Summary)
LinkedInMar 2021 - View certificate

Solving Business Problems
LinkedInMar 2021 - View certificate

Leading a Customer-Centric Culture (2013)
LinkedInApr 2021
Volunteer Experience
Board Member
Issued by Grace House Jackson on Jan 2020
Associated with Sham WilliamsBoard President
Issued by The Maresa Williams Foundation on Aug 2010
Associated with Sham Williams
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