Caitlyn Van Rheenen

Experience

• 

  Fort Knox Self Storage

  Mar 2012 - Feb 2016

  Assistant Manager

  Assistance in the following:- Carrying out site operations- Supporting the manager and fulfilling duties when absent (end-of-month, Stocktake etc) - Staff training - Contract formation and sales inquiries - Banking of cash, Eftpos, cheque and EFT sales - Delinquent follow ups for overdue payments- Marketing initiatives, promotional plans

• 

  Melbourne Writers Festival

  Apr 2014 - Sept 2014

  Development Intern

  Sponsorship- Using various complex approaches to engage support from other organisations for MWFFundraising- Assist in gaining financial backing and support for MWF- Process receipts and overlook donations Marketing- Contribute to MWF's social media presence through blog making and program distributionResearch- Engage in in-depth research to assist with the coordination of Melbourne Writer's FestivalEvent coordination- Assist with the preparation and follow-through of events Show less

• 

  Grant Thornton Australia

  Nov 2014 - Feb 2015

  HR Intern

  - Assisting the Human Resources Coordinator as required- Preparation of weekly staff movements information- Assistance with on-boarding and off-boarding processes - Assisting with the delivery of an effective recruitment campaign- Ad hoc administration tasks

• 

  Transurban

  Feb 2016 - now

  Foster strong, mutually beneficial partnerships with our program affiliates by managing existing relationships, ensuring seamless collaboration and continuous value delivery to our customers. By strategically negotiating offers, I enhance the overall loyalty experience, driving customer satisfaction, engagement, and retention—while also ensuring our partners gain maximum exposure and rewards for their involvement. Growing the Linkt Customer Rewards Program and development/delivery of customer communication activities to support business-critical projects. Establish new, and strengthen existing committed relationships with Transurban’s Key Accounts. Brand specialist overseeing launch of Linkt retailer brand, nationally.

  • Partner Relationship Manager - Loyalty

    Jul 2024 - now

  • MarComms Project Manager

    Jan 2022 - Nov 2024

  • Key Account Manager

    Jul 2020 - Dec 2021

  • Marketing & Communication Specialist

    Dec 2018 - Jul 2020

  • Brand Specialist

    Dec 2017 - Dec 2018

  • HR and Marketing Graduate

    Feb 2016 - Dec 2017