Emanuel Hernández Bottino

Experience

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  IBM

  Nov 2007 - Apr 2008

  Account Executive

  I developed customer service tasks entirely in English for their General Motors Campaign; providing information to its partners, answering queries; etc

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  Banco Credicoop

  Sept 2008 - Dec 2013

  Cashier / Executive / Analyst in Credit Recovery Management
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  AIESEC Buenos Aires

  Mar 2013 - Jun 2013

  Team Leader

  I worked voluntarily for AIESEC, a non-governmental and international non-profit organization made up of young professionals. I was the leader of the Global Families project and was in charge of coordinating a group of 4 people.

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  BBVA Francés

  Dec 2013 - Dec 2020

  * Product marketing* Customer Support.* Credit risk analyst * Product marketing* Customer Support.* Credit risk analyst

  • Branch Manager / Project Manager / Scrum

    May 2019 - Dec 2020

  • Assistant to a territorial manager

    Jul 2018 - May 2019

  • Premium Key Account Manager

    Apr 2018 - Jun 2018

  • Global Key Account Manager

    Dec 2013 - Mar 2018
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  BBVA

  Dec 2020 - Jan 2022

  Semi Senior Manager

  -Led and motivated a team of 25 professionals in managing diverse banking projects, including loans, credit cards, insurance, and digital banking services.-Managed the full project lifecycle, from planning and execution to monitoring and delivery, ensuring alignment with business objectives and client needs.-Implemented agile methodologies (Scrum, Kanban) across multiple teams, improving delivery times and overall team performance.-Worked closely with stakeholders to define project requirements, ensuring clear communication and successful project outcomes.-Developed risk management plans, identified potential roadblocks, and provided solutions to ensure projects were delivered on time and within budget.-Delivered continuous process improvements, increasing team efficiency by 20% and significantly enhancing customer satisfaction.-Facilitated agile ceremonies, driving collaboration and accountability among cross-functional teams.-Played a key role in optimizing internal processes and streamlining communication between departments, leading to a 15% reduction in operational costs. Show less

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  UADE Business School

  Jan 2022 - Dec 2022

  -Managed and supported a team of over 120 faculty members, ensuring high-quality delivery of postgraduate programs across multiple disciplines.-Led the full recruitment process, including evaluating teaching candidates through competitive assessments and interviews.-Developed and implemented tailored training plans to align faculty skills with program objectives, enhancing academic quality and consistency.-Designed and organized the annual academic schedule, balancing resources and optimizing faculty allocation.-Conducted regular performance evaluations and provided constructive feedback, resulting in a measurable improvement in teaching effectiveness.-Improved student satisfaction by streamlining academic processes and fostering a collaborative environment between faculty and administration.-Acted as a liaison between faculty and university leadership, facilitating communication and resolving operational challenges. Show less

  • Coordinator of Master’s Degree Faculty

    Jan 2022 - Dec 2022

  • Professor

    Jan 2022 - Dec 2022
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  Banco Hipotecario

  May 2022 - Nov 2022

  Branch Manager / Project Manager

  -Led a team of 7 employees, overseeing daily operations and ensuring seamless branch performance while maintaining high levels of customer satisfaction.-Managed cross-functional projects within the banking sector, including product launches, process optimizations, and digital transformations.-Coordinated project timelines, budgets, and resources, ensuring all initiatives were delivered on time and within scope.-Engaged with stakeholders to gather requirements, align expectations, and ensure project goals were met with precision.-Improved operational efficiency by streamlining workflows, resulting in a 15% reduction in processing times and an enhanced customer experience.-Oversaw risk management processes, proactively identifying potential issues and implementing mitigation strategies to ensure project success.-Led regular project reviews and status meetings, providing transparent communication on progress, challenges, and outcomes.-Developed and maintained strong relationships with internal teams and external partners to drive collaborative success. Show less

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  Profesional independiente

  Dec 2022 - Jan 2024

  Freelance consultant

  -Provided expert consultancy in IT project management, agile methodologies, and digital transformation for various companies in the banking, insurance, and tech sectors.-Guided clients through the successful implementation of Scrum, Kanban, and other agile frameworks, leading to increased team productivity and project efficiency.-Assisted organizations in optimizing workflows, mitigating project risks, and ensuring the timely delivery of high-impact projects.-Delivered tailored workshops and training sessions on agile practices, stakeholder management, and leadership skills, improving client teams’ capabilities.-Conducted thorough analysis of clients’ business operations and proposed data-driven solutions, driving measurable improvements in process efficiency and decision-making.-Collaborated closely with C-level executives and project managers to define strategic goals, ensuring alignment across teams and stakeholders. Show less

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  IBM

  Feb 2024 - now

  SCRUM MASTER AND DELIVERY MANAGER

  -Led Agile adoption across 20+ squads in an international generative AI project involving 150 team members from Spain, Brazil, Mexico, UK, and Poland.-Facilitated key Scrum ceremonies (Daily, Sprint Planning, Reviews, and Retrospectives) to ensure timely and high-quality sprint deliveries.-Resolved cross-team impediments, improving workflow efficiency and reducing delivery delays.-Enhanced client satisfaction through optimized product delivery aligned with stakeholder expectations.-Delivered Agile workshops on servant leadership, collaboration, and continuous improvement.-Established automated processes, significantly improving communication and coordination between global teams.-Spearheaded Agile transformation for a large-scale AI project.-Partnered with Product Owners and stakeholders to ensure clear alignment on project goals, priorities, and risks.-Managed risks and implemented mitigation strategies, ensuring projects met deadlines, budgets, and quality standards. Show less