
Hai Nguyen Vu, EMIHM
Steward-Commis-Chef ( Bristish Pub&Restaurant ) - Cyprus

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About me
Director of Operations at Marriott Hotels | Executive Master’s in International Hotel Management | Les Roches 🇨🇭
Education

The CTL Eurocollege
2010 - 2012Diploma Hospitality Administration/Management
The CTL Eurocollege
2008 - 2009Non-Degree Advanced English
Les Roches
2022 - 2024Master's degree Executive Master’s in International Hotel Management 80%
Experience

The Buccaneer's Pub & Restaurant
Jun 2009 - Jun 2012Steward-Commis-Chef ( Bristish Pub&Restaurant ) - CyprusThe Buccaneer Pub and Restaurant, British Pub, and Restaurant style. I have been working here since I was a college student in Limassol, Cyprus.Website: http://www.thebucc.comThe Buccaneer is a traditional British pub and restaurant with a warm friendly atmosphere. Everyone is welcome, especially families. They have a great selection of draught beers, local and top shelf spirits and of course serve great value food. Fully air-conditioned during summer and warmed by our open fireplace in winter. Show less

Ninh Binh Legend Hotel - a National 5* Hotel
Sept 2012 - Dec 2013Food and Beverage ManagerNinh Binh Legend Hotel is a national 5* hotel which built in French architectural style, with modern and cozy interior design & high-class facilities. The hotel currently consists of 108 luxurious rooms. In October 2020, Ninh Binh Legend Hotel & Convention Center - 5-star Tourism – a Perfect combination of Accommodation and Workshop (MICE) in Ninh Binh is expected to be officially opened that offers customers a wide variety of choices in leisure vacation, traveling and business trip or organizing seminars, professional workshops, events. There will be 260 premium luxurious rooms come into operation with 6 big lobbies with magnificent combination. Conference - Workshop - Event Center offers modern equipment system and high-tech functions and the ability to flexibly adapt with different designs with a capacity of up to 2,500 guests Show less

Address Hotels + Resorts
Jan 2014 - Feb 2015Food and Beverage ServiceMAZINAAn all-day dining restaurant that offers sweeping views of Dubai Marina and an eclectic variety of dishes from around the globe. Five open kitchens serve an array of Asian, Arabic and European specialities, from Cantonese wok dishes to rotisserie grill. Chic and tasteful in its interiors and cuisine, and known for hosting spectacular brunches over the weekends, this restaurant immerses you in its stylish splendour.Mazina Restaurant was nominated for Best Brunch in Dubai by Timeout Magazine 2014 Show less

The Ritz-Carlton Hotel Company, L.L.C.
Feb 2015 - Apr 2017Food and Beverage CaptainBlue Jade Restaurant Named Best Southeast Asian Restaurant by TimeOut Dubai, Blue Jade specializes in pan-Asian cuisine at The Ritz-Carlton, Dubai+ Blue Jade was awarded The best Southeast Asian Restaurant in Dubai+ Blue Jade was awarded of Dubai's Favorite Customer Restaurant 2016Splendido RestaurantSplendido restaurant at The Walk, JBR is much like Italy itself; effortlessly sophisticated, romantic and inviting. The menu showcases the best of Italian cuisine including homemade pastas, fresh seafood and rich desserts. Curated regional are dishes complemented by bold aperitifs, Italian wine and cocktails. Dine al fresco on the Tuscan-style terrace, amid the summer gardens on the piazza or in the chic, Mediterranean-inspired dining room Show less

Vinpearl
Apr 2017 - Sept 2023I have managed operations at prestigious beach hotels/resorts including Vinpearl GreenHill Phu Quoc, Vinholiday Fiesta Phu Quoc, and Vinpearl Sealink Nha Trang, ranging from 687 to approximately 1200 room keysMy main responsibilities:▪ Oversee all hotel operations, including front desk, housekeeping, maintenance, food and beverage, and other departments, to ensure smooth and efficient day-to-day functioning.▪ Implement and enforce standard operating procedures (SOPs) to maintain quality, consistency, and compliance with brand standards and regulations.▪ Monitor and control operational costs and expenses to maximize profitability without compromising service quality.▪ Build and maintain relationships with corporate clients, travel agents, and online travel agencies (OTAs) to drive business and increase bookings.▪ Prepare and manage the hotel's annual budget, including forecasting revenues and expenses, and monitor financial performance against targets.▪ Implement cost control measures to optimize operational efficiency and maximize profitability.▪ Maintain and uphold the hotel's quality standards and brand reputation.▪ Conduct regular inspections and audits to ensure adherence to cleanliness, maintenance, and service standards Show less
Director of Operations
Dec 2019 - Sept 2023Director Of Food And Beverage
Aug 2018 - Jan 2020Food and Beverage Manager
Jun 2017 - Aug 2018Clubhouse Manager (Pre-opening team)
Apr 2017 - Jun 2017

Nha Trang Marriott Resort & Spa, Hon Tre Island
Sept 2023 - nowDirector of OperationsNHA TRANG MARRIOTT RESORT & SPA, HON TRE ISLANDA sophisticated resort comprising 403 rooms and suites, plus 426 two-, three- and four-bedroom villas. Nestled on a two kilometer stretch of pristine beach at Hon Tre Island, just off the coast of Nha Trang in south-central Vietnam, this one-of-a-kind destination is an outstanding option for leisure breaks and out-of-town events. Guests can discover four locally curated restaurants & bars, seven pools, two tennis courts, a fitness center, Quan Spa, kids’ club and playground, and event venues staged both indoor and outdoor. With the brand’s signature M Passport program, families traveling with children can enjoy inspiring activities. From sandcastle sculpting and beach games to exploring the wonders of VinWonders Nha Trang theme park and experiencing the excitement of Vinpearl Golf Nha Trang, there is something to energize all ages. Cam Ranh International Airport can be reached in just 40 minutes. Show less
Licenses & Certifications

Food & Beverage Training for Food & Beverage Head of Department
BERJAYA University CollegeOct 2018- View certificate

Executive Master’s In International Hotel Management
Les RochesJul 2024 
Luxury Food & Beverage Service
Lobster InkAug 2014
WSET Level 1 - Awards in Wine
Wine & Spirit Education TrustAug 2016
Professional Developement Programme for Vinpearl's General Manager "GM70
BERJAYA University CollegeAug 2019
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