Hernán Pérez Barciela

Experience

• 

  Hewlett-Packard

  Jul 2000 - Jul 2002

  Consultant

  I was part of the Consulting staff that worked on several projects integrating EHPT Progressor Billing system for major HP customers. I developed scripts on HP-UX platform and the layout of invoices and other commercial documents using the output manager tool StreamServe.

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  Hantel System S.A.

  Sept 2002 - Aug 2013

  Project Lead

  Leadership of telephony and networking team (five people in charge).Development of telecommunications services and products.ITX with national and international ITSP carriers.Managing of Calling Card platform (prepaid and pospaid services)Rates and routing policies. Maximum escalation level for Data and Telephony incidents.Linux servers and Asterisk administration and maintenance.Cisco Routers and Swiches management.

• 

  Iplan Telecommunications

  Oct 2013 - Sept 2014

  Senior Voip Engineer

  Analysis of complex Voip tickets, troubleshooting cases of both Wholesale customers and Providers (SIP / H323).Analisys of Data tickets for Wholesale customers (Level 2 & 3 protocols).Quality control, monitoring and testing of routes established with local and international carriers, setting check points and performing corrections based on statistical information (ASR, ACD, etc.).Routing & Switching Manager, startup of inbound and outbound routes. Administration and maintenance of the routing for Wholesale, Call centers, VIP customers. DIDs administration. Interconnection with others Carriers. Show less

• 

  Convergia Argentina

  Mar 2015 - Jan 2019

  Operations Coordinator

  Presale and post sale of Data solutions (ISP services, Point to Point links, VPNs, MPLS, etc).Managing of networking equipment.Troubleshooting cases of Data and VoIP.Provisioning of Voip services.

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  Despegar

  Jan 2019 - now

  Network administration. Juniper, Cisco and Checkpoing technologies. Telephony infrastructure managing dedicated to bring services at regional level to Call Centers and users Company.

  • Network administrator

    Nov 2019 - now

  • Senior Network Engineer

    Jan 2019 - Nov 2019