
Imran Masud

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About me
Manager - Life Quality Assurance Department | Pharmacy Operations | Excellence & Quality | Pharm.D, PG CDD, Executive MBA
Education

University of the Punjab
2006 - 2011Doctor of Pharmacy (Pharm.D.) Pharmacy APharmacist

Queen Mary University of London
2011 - 2012Master's degree MSc in Clinical Drug Development AMedical Student

SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
2023 - 2024Executive MBA Business Administration and Management, General
Experience

Life Pharmacy
Sept 2013 - Aug 2017112 Pharmacies across UAE New Staff Induction Physical visit to Pharmacy Dubai Life Pharmacy, DWTCSafa Pharmacy
Area Manager - Pharmacy Operations
Oct 2014 - Aug 2017Senior Trainer
Oct 2014 - Aug 2017Pharmacist
Mar 2013 - Aug 2017Business Development Executive (New Store Opening Incharge)
Aug 2013 - Oct 2015Stock Count Incharge
Sept 2013 - Mar 2015Store Manager
Sept 2013 - Oct 2014

Thumbay Pharmacy
Oct 2017 - Jul 2020Operations ManagerHospital (In patient / Out patient), Clinic and Retail PharmacyOperations Manager for Hospital Pharmacies (OPD/IP), Clinic attached Pharmacies and Retail Pharmacies (Total 52 Pharmacies) covering all Emirates In UAE.• Excel Revenue of 22% by Pricing Strategy and promotional campaign across all Emirates in UAE • Prioritise Stock deliveries to improve stock availability in Drug Store • Improved 90% of Stock variations by Strong operational strategies in TDS• Control medication error at all Pharmacies. Show less

GMG
Jul 2020 - Feb 2022Pharmacy Operations - Area ManagerManaged operations across 32 outlets achieved accumulative target 105%, serving 1000+ customers. Achieved 8% YOY sales growth, maintained 95% compliance scores, reduced shrinkage by 10%, and led 110+ employees. Enhanced customer satisfaction by 20% through service excellence and efficient operations.

Life Pharmacy
Feb 2022 - nowManager - Life Quality Assurance Department
Licenses & Certifications

Pharmacist
Punjab Pharmacy Council, LahoreJul 2011
Certificate of Diabetes Specialization
Universitätsklinikum Carl Gustav CarusApr 2020
The American Society of Health-system Pharmacists Membership
ASHPJan 2020
Pharmacist
Ministry of Health and Prevention - UAEMay 2020
Global Outreach - Contributing Membership
American Society for MicrobiologyNov 2018
Basic Life Support (BLS)
American Heart Association | American Stroke AssociationFeb 2013- View certificate

Employee Engagement
LinkedInJul 2020 
Lean and Six Sigma Yellow Belt
Anexas EuropeApr 2020.webp)
Community Immunity Embassador
Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU)Mar 2020
Pharmacist
Dubai Health AuthorityJul 2014
Languages
- enEnglish
- urUrdu
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