Yashwanth Kumar M

Experience

• 

  Rotaract Club of Rajalakshmi Engineering College

  Aug 2018 - Jun 2019

  Club Coordinator

  My role as a Club Coordinator is to make sure that I work with the Team effectively and to innovate new Projects which are beneficial to the Society.

• 

  REC Photography Club

  Jul 2019 - Jul 2020

  President

  Photography Club of Rajalakshmi Engineering College.

• 

  Tata Consultancy Services

  Dec 2021 - now

  - Create project management plans and periodic reports on problems, risks and recommend them for resolution- Ensure customer satisfaction with respect to delivery along with meeting internal quality guidelines and standards- Access Provision & Access Management of Team Members- Review and recommend changes to process, thereby to implement process and train process to users- Analyze, Track & Maintain SLA compliance and identify corrective steps appropriately- Define and implement the processes and procedures required for enhancing the quality of deliverables and increasing customer satisfaction- Monitor overall service level across various towers and report it to management and customer- Facilitate communication and team building activities within the team- Updating knowledge and skills inventory for team members Show less

  • Service Delivery Lead

    Dec 2023 - now

  • System Engineer

    Jan 2023 - now

  • Assistant System Engineer

    Dec 2021 - Dec 2022