
Angie Dinninger
Program & Operations Manager

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About me
Executive Leadership | Program/Operations Management | Rehabilitation | Project Management | Digital Health Technology | Recruitment & Retention | Joint Ventures | Acquisitions | New Start-Ups | New Construction
Education

Saginaw Valley State University
-Bachelor of Science - BS Occupational Therapy/Therapist
Central Michigan University
-Master's degree Health/Health Care Administration/Management
Experience

Covenant HealthCare
Dec 2005 - Apr 2022Program & Operations ManagerSuccessfully oversaw and expanded all aspects of clinical, budgetary, and operational functions for Outpatient, Acute Care, Subacute Therapy services and Center for Autism service line encompassing 220 employees, 16 budgets and 12 locations.• Actively led new start-up initiatives, joint ventures, practice acquisitions, and expansions, including all aspects of recent construction project for brand new $41M premier rehabilitation hospital, including building design, equipment, patient flow, operations, and technology.• Energetically led building, customizing, and launching of multiple digital healthcare technology systems, enhancements, and upgrades, including telehealth, EMR clinical documentation, scheduling, revenue cycle, and workforce management, resulting in seamless and efficient daily business operations.• Effectively and simultaneously led and managed large projects, strategic planning, and program development initiatives, leading to significant expansion of services and programs.• Articulated clear, concise communication of complex and sensitive information through appropriate media and forums to executives and key stakeholders.• Tenaciously identified key performance indicators (KPIs), executed continuous quality improvement initiatives, removed barriers, connected initiatives across departments, and effectively escalated challenges as needed.• Demonstrated thorough understanding and ensured compliance with all regulatory, insurance, billing and reimbursement, and environmental regulations.• Provided effective training and mentorship of all employees; completed all recruitment, disciplinary action, annual performance reviews and retention initiatives. Show less

HealthSource Saginaw
Aug 2022 - nowOperations ExecutiveEffectively lead and oversee all aspects of operations in a 347-bed post-acute facility, comprising skilled/long-term care, inpatient rehabilitation and behavioral health. Develop, implement, optimize, and maintain organizational systems and resources to ensure that patients receive exceptional care throughout their recovery.• Successfully lead $11+ million post-pandemic organizational turnaround through tenacious strategic planning, cost-savings and growth initiatives.• Lead all aspects of daily operations of numerous clinical and non-clinical departments, includingInformation Technology, Maintenance, Environmental Services, Central Staffing, Dietary, MaterialsManagement. • Create, develop and oversee a formal Patient Safety & Quality department, including launch and implementation of High Reliability Organization (HRO) principles throughout the facility. • Complete all Risk Management activities and functions for the organization, including all non-employment legal matters.• Effectively manage and handle all compliance-related items as the Corporate Compliance Officer for the organization.• Facilitate and lead all regulatory survey initiatives and compliance for the entire organization, includingThe Joint Commission, Centers for Medicare & Medicaid, Commission on Accreditation of RehabilitationFacilities, Occupational Safety and Health Administration, Fire Marshal and Health Departmentinspections.• Lead all Emergency Management efforts for the organization, including planning and conducting offacility, regional, and state-wide emergency drills; actively participate in the Region 3 Coalition as facilityrepresentative. Show less
Licenses & Certifications

Occupational Therapist
State of Michigan.webp)
NBCOT
National Board for Certification in Occupational Therapy (NBCOT)
Lean Six Sigma Green Belt Certification
Six Sigma
Honors & Awards
- Awarded to Angie DinningerHeart of Gold Recipient -
- Awarded to Angie DinningerInternational Quality & Productivity Centre Process Excellence Award Finalist for “Best Fast Track Project” for “Script/Auth Tracking Process Improvement” project -
- Awarded to Angie DinningerRecognizing the Upward, Bright, & Young (RUBY) Award Finalist -
- Awarded to Angie DinningerWrote and received grant of more than $4K (Saginaw Community Foundation) to support community oncology exercises -
Volunteer Experience
Board Vice President
Issued by Michigan Premier Laundry on Jul 2023
Associated with Angie DinningerVolunteer
Issued by St. Charles Athletic Association on Jan 2019
Associated with Angie DinningerVolunteer Youth Basketball Coach
Issued by St. Charles Youth Sports on Jan 2020
Associated with Angie DinningerVolunteer Youth Baseball & Softball Coach
Issued by St. Charles Youth Baseball & Softball Association on Feb 2009
Associated with Angie DinningerSecretary
Issued by St. Charles Youth Baseball & Softball on Jul 2015
Associated with Angie Dinninger
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