Geozeph Fahmy

Experience

• 

  ItNeedsHelp (INH)

  Aug 2012 - Jul 2016

  Tier 1 Help Desk Technician
• 

  ECheop Enterprise Solutions

  May 2016 - Jun 2017

  IT Specialist
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  SADOS

  Jan 2019 - now

  As the Senior Systems Manager at SADOS MSP, INC., I excel in managing and troubleshooting diverse technological landscapes. My daily responsibilities include efficiently responding to support requests; working closely with customers to resolve complex problems; maintaining Microsoft 365 tenants; managing Google Workspace accounts; and configuring VoIP systems using SADOS VoIP offerings, ensuring seamless operations. I am particularly skilled in Windows server management and handle a broad spectrum of technologies, including Mac OSX systems, iOS and Android devices, datacenter support and virtualization technologies like Hyper-V and VMWare. My networking expertise extends to Ubiquiti, Cisco, and PepLink devices. My proficiency in AWS and Azure, including forensic investigation, is an essential part of the robust solutions I provide. Leading a skilled team, I ensure quality and progress in all aspects of our work, cultivating a culture of excellence and innovation. My commitment to delivering top-notch services is driven by a passion for technology and a relentless pursuit of growth and collaboration. Show less

  • Senior Systems Manager

    Jan 2019 - now

  • Senior Systems Administrator

    Jan 2019 - now