Experience

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  Government of botswana

  May 2016 - Dec 2016

  Accounts attachee

  Make payments using GABSData capturingAuditingFilingSummarizing audit reports

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  Ba isago university

  May 2018 - Nov 2018

  Casual employee

  Event setupSetup breakdownCleaning and clearingWaitressingDriver

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  Sprint couriers

  Nov 2018 - Nov 2019

  Customer service agent

  Resolving complaints and answers questions of customers regarding services and procedures Receiving requests for courier services Advising customers on services availableArranging shipments in order of destinationMonitoring compliance to customer requirements and maintain contact listHelp desk assistanceHandling and balancing cash Packaging parcels

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  Vunani resources (pty) ltd

  Dec 2021 - May 2022

  Compliance officer

  Liaison with clients / brokers to collect KYC documentsCollecting KYC documentsAdvising our Brokers on KYC requirementsDelivering on various other KYC objectivesEnter data timely and maintain up to date database.Check data collection form for completeness and accuracy before data entry.Identify errors and ensures that they are addressed.Recruit and solicit new clients Assesing client needs and goalsRecommending & executing strategies Monitoring client accounts Identifying new opportunities Show less

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  Expresscredit group

  Aug 2022 - Jul 2023

  Customer service agent

  Selling of company financial products and servicesAssesing customer documents, calculating affordability Processing loan applications forms and orderPlacing customer loan applications into the system Providing customers with customers with product and service information Handling customer enquiries via email, phone, teams and social media Documenting all calls information according to standard operation procedures Follow up on customer calls calls and enquiries where applicable Recognizing, documenting and alerting management team on trends in customer behavior and providing feedback for continuous quality improvement cycle Completing call logs and reports Routing calls to requested documents Ensuring adherence to established attendance schedules Show less

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  Botswana savings bank

  Jul 2023 - Jul 2024

  Direct sales agent

  � Presenting and selling the Bank’s products and services to current and potential clients.� Preparing action plans and schedules to identify specific targets and to project the number of contacts to be made.� Follow up on new leads and referrals resulting from field activity.� Identifying sales prospects and contact these and other accounts as assigned.� Prepare presentations and cross sell the bank’s products.� Maintain sales materials and current product knowledge.� Establish and maintain client and potential client relationship. Show less

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  Letshego

  Jul 2024 - now

  Direct sales agent