Experience

• 

  Maptek

  Jun 1997 - Feb 2019

  Managed the regional maintenance renewal program across all products. Also managed key accounts and was a member of the strategic management team. Included technical sales as part of the role to our existing client base. Responsible for all aspects for Vulcan Software development including planning, development, quality assurance and delivery. Managed a global team of developers across 4 regions including support staff. Was responsible for both the regional product development team and the local technical services team. Coordinated with the larger global teams on development and was responsible for meeting local services budgets. Responsible for training, consulting, product support and product testing primarily for Vulcan Software.

  • Director - Client Experience

    Sept 2008 - Feb 2019

  • Global Product Manager

    Oct 2001 - Aug 2008

  • Vice President Operations

    Jun 2000 - Sept 2001

  • Mining Engineer

    Jun 1997 - May 2000
• 

  Alpha recon

  Jul 2020 - Oct 2020

  Director of customer success

  Designed, built and implemented a Customer Success Program for customers of a risk management program across multiple industries. Worked directly with customers to onboard, implement and support customers using both the web application as well as the mobile app.

• 

  Deswik

  Oct 2021 - now

  Project manager