AYOTUNDE OGUNJOBI.

Experience

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  MTN

  Aug 2012 - Nov 2015

  Customer Relations Specialist

  Manage large volume of inbound callsOpen and maintain customer accounts by recording account informationResolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionMaintain financial accounts by processing customer adjustments

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  SIMPLY PERFECTT SERVICES LIMITED (Church Tech)

  Dec 2015 - Jul 2020

  Business Development Manager

  As the Social Media Manager and Digital Marketer.I carry out research on current benchmark trends and audience preferencesI design and implement social media strategies to align with business goalsI set specific objectives and report on ROII also generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)I monitor SEO and web traffic metricsI collaborate with other teams, like marketing, sales and customer service to ensure brand consistency Show less

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  The Codec System

  Jan 2016 - Sept 2017

  Training Manager

  Trainer in Customer service,Communication skills, Telephone Etiquette, Customer Relationship Management

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  Pekuliar Properties Ltd

  Aug 2020 - Jun 2024

  Manager

  As the general manager,I implement financial and operational initiatives, inspect building facilities, negotiate leasing contracts, advise of changes to relevant legislation and identify business opportunities.I also inspect properties to ensure they're in good condition and attractive to tenants. I negotiate deals with contractors and service providers. finding business opportunities in new markets.

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  Blaze Your Trail

  Oct 2023 - now

  Volunteer Salesforce Administrator