Alvina Hadjai

Experience

• 

  Summarecon Mall Kelapa Gading

  May 2015 - Jul 2015

  Pasar Klewer 2015- Was responsible for processing cash, debit, credit and check transactions using a cash register or other point-of-sale system in a retail environment- Resolved customer complaints, guide them and provide relevant information- Tracked transactions on balance sheets and report any discrepancies Kampoeng Tempoe Doloe 2015- Was responsible for processing cash, debit, credit and check transactions using a cash register or other point-of-sale system in a retail environment- Resolved customer complaints, guide them and provide relevant information- Tracked transactions on balance sheets and report any discrepancies

  • Cashier

    Jun 2015 - Jul 2015

  • Cashier

    May 2015 - Jun 2015
• 

  Hang Tuah Kopi & Toastery

  Mar 2017 - Mar 2017

  Waitress

  - Provided excellent service to ensure customers' satisfaction- Took customer orders and delivering food and beverages- Made menu recommendations, answering questions and sharing additional information

• 

  Cicil.co.id

  Apr 2017 - Jan 2018

  Campus Ambassador

  - Represented the brand positively in a multitude of settings- Assisted and verifying Atma Jaya Students' profile for CICIL- Assisted in content creation - Participated in event marketing- Generated brand awareness

• 

  Carousell

  Apr 2017 - Oct 2017

  Campus Ambassador

  - Awarded the most hard working ambassador- Represented the brand positively in a multitude of settings- Assisted in content creation - Participated in event marketing- Generated brand awareness

• 

  Pluto - Reward your life

  May 2019 - Aug 2019

  Business Development

  - Conducted research and in-depth analysis.- Planned strategy, action plan, and activities to acquire potential partners and merchants- Developed and implement business strategy to drive sales and customer acquisition- Led a project called "Pluto Campus Ambassadors"

• 

  University of Lincoln

  Nov 2019 - Dec 2020

  International Student Ambassador

  - Became point of contact for potential Indonesian students - Promoted the University through social media- Assisted new students- Act as a positive representation of Indonesia

• 

  Yoyo in Beijing

  Aug 2020 - Dec 2020

  Food Server

  - Provided excellent service to ensure customers' satisfaction- Took customer orders and delivering food and beverages- Made menu recommendations, answering questions and sharing additional information- Was responsible for processing cash, debit, credit and check transactions using a cash register or other point-of-sale system

• 

  Escape Lincoln

  Sept 2020 - Dec 2020

  Games Coordinator

  - Interacted with clients and help them throughout the game session- Masterminded creative ways to deliver an exceptional client experience- Kept records and documentation of client interactions throughout the session- Handled administration

• 

  PT Delia Jaya Sinar Cemerlang

  Feb 2021 - Aug 2021

  Business Operation

  - Overseed accounting, bank processes and money handling- Monitored the financial data - Recommended solutions to improve profitability

• 

  Hello Monday Morning

  Jun 2021 - Mar 2022

  Facebook Ads Specialist

  - Handled Facebook Ads- Planned and executed strategy paid marketing campaign- Tested variations of ads- Analysing metrics- Identifying trends

• 

  Brainnest

  Sept 2021 - Oct 2021

  Junior Market Research Analyst

  - Gathered and analysed data on consumers and competitors- Designed specific research methods such as questionnaires- Performed valid and reliable market research using SWOT, PEST, TAM SAM SOM, and competitive analysis- Create market research report

• 

  IDP Education Ltd

  Sept 2021 - Apr 2024

  Counsellor UK/IE

  - Did counselling for students on UK and Ireland studies, providing visa, and admission information- Helped students with application, accommodation, and international payment enquiries- Communicated with respective UK and Ireland Universities- Participated in exhibitions or seminars or other outreach activities to convert existing leads- Conducted after sales services and maintain relationship with IDP's current students and alumni- Awarded Best Counselor (Silver Award) for contributing to FY 23 SEA success Show less

• 

  GAKMA Creative Solution

  Aug 2022 - Apr 2025

  - Analyse financial data to identify company's financial status- Prepare financial report- Design and review fiscal policies- Do financial forecasting- Do paperwork such as quotation, letter of offer, invoices, etc. - Conducting review and to provide opinion on business strategy, risk control, business plan, human resource management, company culture, and management in general - Created advertising campaign - Handled Social Media- Developed and implementing marketing plan- Conducting market research

  • Finance Specialist

    Mar 2022 - Apr 2025

  • President Commissioner

    Mar 2022 - Apr 2025

  • Marketing Specialist

    Aug 2022 - Oct 2023
• 

  Schoters

  Feb 2023 - now

  Study Abroad Mentor

  - Assisting students in applying to selected universities, scholarship, or other intended programs- Checking students documents by proofreading and giving feedback for CV, motivation letter, research proposal, recommendation letter, and other related documents - One-on-One online video call and offline meeting for discussion and mock interview- Marking A level mock up test in Business subject- Teaching IELTS preparation- Handling New SAA (Study Abroad Academy) and Hybrid program- Developing curriculum for Pearson BTEC International Level 3 Qualifications in Business: Unit 5 International Business and Unit 6 Principles of Management Show less

• 

  Kobi Education

  Feb 2024 - now

  Study Abroad Mentor

  - Assisting approximately 50 students in applying to universities, scholarships, or any other intendedprograms by proofreading and giving feedback to students’ documents such as CV, motivationalletter, reference letter, research proposal, other related documents, and mock up interview- Achieved very good score for quarterly performance- Key speaker for “Kobi goes to school” to talk about scholarships opportunities at schools

• 

  StudentGuru

  Apr 2024 - now

  Sales Partnership Manager (Indonesia)

  - Responsible for cultivating and maintaining relationships with company’s strategic partners- Providing information, advice, and assistance to company's partners- Researching and analysing opportunities for new partnerships and growth potential- Developing business and marketing strategies- Ensuring that products and services meet customer expectations- Key speaker for several events under StudentGuru such as : Pre-Departure Webinar, Things to know before arrival in Australia Webinar, Agents Gathering events, and many more Show less